Food is okay but don’t understand why put too much salt in the middle of the chips, really salty. Also the coffee just normal not fantastic, order flat white but gave me heaps of milk foam on top. Shown in the photo the spoon on side of coffee is really dirty. Disappointed.
Price per person
$30–40
Food: 3
Service: 3
Atmosphere: 4
I visited recently and wasn't happy with my experience. There's a guy there, short with a mustache, who didn't seem to know how to treat customers right. He was rude and didn't seem interested in helping or being polite. It made the whole place feel unwelcoming. I expected better service, so I won't be going back.
Amazing staff, thank you. food disappointing. Salad was extremely dry with no dressing despite asking for extra really enjoyed the tomatoe. Loved the chips. Booked for a large group but were very squashed
Food: 3
Service: 5
Atmosphere: 5
We are a family of 14, including children grandchildren and friends, the presentation of our meals where beautiful and mouth watering I had the lamb shanks it was nice but it wasn’t one of those shanks that just falls of the bone and a bit dry, we all got our meals including starters within 40 - 50mins. As soon as we got our food we noticed a lot of our sides were missing and three whole meals didn’t make it to the table until everyone had finished eating.
Food: 3
Service: 5
Atmosphere: 5
Drinks overpriced; chips undercooked and underseasoned. Which would be fine if the staff weren't so darned rude. Waikiwi tavern- why did I go there?
Food: 1
Service: 1
Atmosphere: 1
We rang and booked when got there were told that we could only have mains because one of the staff maded a mistake and shouldn't have taken our booking, food was lovely but the young lady with the blonde hair need a new attitude if going to work with customers needs to learn how to smile.
Price per person
$30–40
Food: 4
Service: 2
Atmosphere: 1
Recommended dishes
Chicken Parmigiana
Was in the round private room for a birthday lunch. The battered cod was just too batter-y. I am giving more stars than my own food merited, because many others in my party enjoyed theirs. Also the Argentinean waitress was very friendly and helpful.
Price per person
$30–40
Food: 3
Service: 4
Atmosphere: 4
Our visit to this pub was not so great. We would like to bring to your attention a matter that left us with a rather unfortunate impression. As newcomers to this pub, we regrettably encountered behavior from the manager that we deem unprofessional and discourteous. Our unfamiliarity with the system led to us inadvertently attempting to place an order from our seating area, to which the manager responded in a manner that we perceived as impolite, instructing us to approach the counter instead, as this is not a conventional restaurant setting. She did not choose correct words.
As patrons seeking an enjoyable experience, we must express our disappointment at the manner in which we were addressed. Such treatment left us feeling disheartened, as we had come with the intention of having a pleasant time, yet were disheartened by the interaction.
We believe it is essential for any establishment to foster an atmosphere of respect and hospitality towards all visitors, regardless of their level of familiarity with the establishment's procedures. Professional conduct and tactful communication are vital elements in ensuring customer satisfaction and building a positive reputation for any business.
We hope that this incident can be addressed appropriately, and measures can be taken to ensure that all patrons are treated with the courtesy and warmth that they deserve. By fostering a welcoming environment, your establishment stands to enhance customer loyalty and reputation, ultimately leading to improved business outcomes.
Thank you for considering our feedback, and we trust that you will take this matter into account for the benefit of all customers in the future. We did not get an apology from manager after making this complaint to one of the staffs nor did any of the members replied back to our feedback via their Facebook Messenger despite seeing the message.
Mehhh, another ILT run bar. Nothing really special. What can I say a licensing trust should not be in the pub business. The bull on Wednesday nights isn't bad, and the Jingo nights are fun. Food is average like the beer selection. Great staff though very attentive and good at their job.
Price per person
$30–40
Food: 3
Service: 5
Atmosphere: 3
