One of the worst service: customers are asked to clean up table after charging so much money. Besides it, the hotel takes forever to checkin and the elevator has long line and takes more than 10 mins' wait to get to the room. In overall, it is not worth the money.
Lunch in august 2022.
It was terrible. Family Food is awful (pizza / pasta). It is way too expensive. You have to serve yourself (order at the bar, take dishes yourself at the bar, bring back at the bar after eating).
I have rarelly seen , wait no... I have never ever seen such a terrible place in South Korea (lived 3 years and back half dozen of time for vacation every 2 years).
Don't tell me "ok it is south korea, not the place for pizza and pasta"... if you go to a raracost for instance, it is much better food, two or three times cheaper (and beverage refill, which is hard to find nowadays).
I dont know this "The Ground" for cocktail, or wine, or partying at evening... but for eating... RUN AWAY ! RUN !!!