Subway Fast food in Napier
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Price & Cuisine
$$$
Fast Food
Establishment type
Fast food
Features
Reviews
10
reviews
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Source:
2
2 months ago
I ordered through Uber Eats this morning. They didn't even make my order and just canceled it for no reason. Still quick enough to take my money though aye. If yous aren't open then turn your bloody Uber Eats off!! Waste of my money and time.
Service
Delivery
Meal type
Brunch
Price per person
$40–50
Food: 1
Service: 1
Atmosphere: 1
Source:
2
4 months ago
I was standing waiting in line when the overweight male employee started to serve the guy standing behind me in the queue.
All staff were looking a mess & very untidy. At that point I decided it was better to leave.
Food: 1
Service: 1
Atmosphere: 1
Source:
10
5 days ago
Wiremu and his staff make an excellent team, always friendly and always fresh.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Source:
10
3 weeks ago
Best subway. Always fill the sandwich more than others.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 4
Source:
2
A year ago
I ordered 4 simple vegetables in my sub and I got everything they had in there salad bar. The things I got and like at least 6 other ingredients I didn’t order. I had to throw most things out while still tasting the left over flavour from the other ingredients in my sub. The reason why I didn’t correct them for what to put into it, is because it was through Uber Eats and it was definitely not there fault. I really hope for a better experience next time.
Source:
4
A year ago
Got our order wrong. Ordered a falafel wrap. If I'd been a vegetarian, I'd have had an accidental mouthful of chicken. Not only that, full of spicy sauce which we also didn't order. Ate anyway because I was starving and don't mind a bit of spice, but when you aren't expecting your mouth to be on fire it's not a nice surprise.
Source:
2
A year ago
Purchased From Subway Taradale because the Uber app said Buy one Get one Free...sent the store Manager a copy of the post...Heres his reply...
Hi Jody. First off we were unaware that this promo was even running. After your complaint, we contacted Uber to remove us from this promo and they had no record of us being attached to this promo. My understanding for this promo is you needed to be an Uber Pass member, which costs extra. They would have required you to add the free subs to your cart, as I have seen with other promos on Uber Eats. These would be marked as free upon checkout. As for your order being cold, we made the order for the required time. Uber did not pick the order up in a timely fashion, which arrived to you cold.
Heres Ubers Reply
Hi Jody,
Thanks for reaching out.
As I can see you are reffering to buy one get one offer for your subway order. But, I can see that you have not added the offered item that was "BBQ Pulled Pork Subway Footlong".
If you add the free item in your cart twice then only the offer works. Hence, you have not received the perk of the offer.
We seek your understanding and patience in this matter.
heres my reply
I have decided to seek legal advice and take this further. Your answer contradicts the reply from Taradale Subway which I have added. i will beforwarding your reply to The Taradale Subway. At the end of the day I selected the Subway meal as it stated Buy 1 get 1 free as per the photo I supplied...No where did it state that I had to purchase a specific foot long..no where did it state I had to be a member of Uber pass...you and the store have contradicted yourselves to try and avoid the fact you have falsely advertised a product and expected my self to cop the cost....
Sort it ...customers shouldn't have to chase you to rectify your bad business practice
Source:
2
2 years ago
Worst subway experience in years, 0 customer service- I suggest you go to any other Subway in nz.
I waited over 20 mins to be acknowledged cuz they were filling an Uber order.
They moved SO slowly it was almost impressive and kept talking with each other like they had nothing else to do- while ignoring the customer standing infront of them
Then when I finally got to order they were super short, stingy and passive aggressive.
Way to ruin one of my fave treats.
Ps subway if u read this, it was 18th Oct between 3.30 and 4.30pm at EIT subway
Source:
2
4 years ago
Absolutely disgusted with this restaurant. Asked whether the Smashed Falafel was gluten free; server investigated and advised that it was. Have since read Subway's allergen information online that says it contains gluten. You people need to take food allergies seriously!!
Source:
10
3 years ago
This is a fabulous subway franchise. The staff here are really great. They are efficient and friendly but best of all they make yum heathy Sub Sandwiches! It’s worth stopping off here.
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