A wonderful place for enjoying eating. Food is first class tasting and service is European best practice. Will will come back with my family from Germany. We do not have much of these wonderful places. Congratulations!
Mixed fillings about this one.
One can tell that they train their personal on service but maybe we got very unlucky with our server.
Food was good, not excellent but good. However when we noted to the server that the coffee was below mediocre quality he started to argue that we don't know much about coffee and that they have "the best" coffee in town. We weren't offered anything in exchange or something better. Server wasn't very quick on serving the coffee either. Situation was awkward and we didn't want to argue. After all - not such a big deal. But for "the best and one of the oldest" places in town...
When we were asked if everything was all right at the exit, we described our experience and they did absolutely nothing. No apologies. Nothing.
So, the food is ok. The server (the one we had) was snobbish. And no - we will not come back to this restaurant.
P.S. Thank you for a quick response. It happened back in September. Balcony level. Inside. Table was closer to the elevator on the right side. The waiter looked like experienced employee and that what surprised me the most. Our company was dressed casually but i don't think it should affect quality of the service in any way...
First you should know there are two restaurants here. The downstairs street level is casual. Upstairs is white tablecloths fine dining. We ate upstairs. Service was perfect. Food was delicious. Prices, by US standards, we're unbelievably affordable, like all of Ukraine. If you want to impress your lady I highly recommend Reporter.
