A big NO
My recent visit to the Red Lantern Family Restaurant in Maharagama was extremely disappointing. The food I received appeared to be of poor quality and tasted unpleasant. I immediately notified a member of the staff about my concerns, but they initially denied any issues. Eventually, the restaurant manager acknowledged the problem. It seemed as though the food might have been stored improperly, possibly for an extended period, and then reheated before being served. I hope the restaurant can take this feedback constructively to improve their food quality and service.
Plus you can see the hair in the plate too.
Meal type
Dinner
Price per person
Rs 1,500–2,000
Food: 1
Service: 3
Atmosphere: 5
Tried after seeing good rating this restaurant have.but the foods are not that tasty as it seems. Later get to know that good reviews were posted a Year or before that. Must improve. Menu uploaded so that you can have the idea of prices
Food: 3
Service: 4
Very BAD place to eat and takeout. I was there Few days back. I ordered a Chicken full rice and. waited at least 20 mins. They seem like forget me. But the case is .. when i checked the rice after came to my place. they forgot or intentionally didn’t put any sauce or Curry .. it was just a rice. Not even chill paste were included in there. Imagine you ordered FULL rice and u just getting a rice without any curries or Sauce or anything else. How the hell are you supposed to eat just that. ???? So if you want to go there. ASK whether they add CURRY, Sauce and Chili paste before you takeout the food from them and Regret yourself like me .
Food: 1
Service: 1
Atmosphere: 1
I ordered a mix rice for takeaway. But they gave me a seafood rice instead I discovered when I am at home. Make sure you are getting the correct dish if you are visiting here. Otherwise will have to face issues like this. Food is not that much worth for the price but acceptable. Price are slightly higher than other places in this area. Mix rice large costs around 1500LKR.
Service
Take out
Meal type
Dinner
Recommended dishes
Mix Rice and Chili Paste
Didn’t had a quality dine in experience. Food is moderate and not worth the price. But gets a huge portion. Better if they had a more spacious dine in area.
Really bad customer service!
"We make the order through the telephone since we were had a urgency to pick the food on our way to home ( we went to steamboat after 1 hour after placing the order) The staff here were incredibly rude and dismissive. They said they didn’t receive a order like that. I showered my call records . The customer care representative in the front didn’t even look at the phone or else apologized for their mistake. It felt like they were doing us a favor by letting us dine here. Terrible customer service!"
Service
Take out
Meal type
Dinner
Price per person
Rs 500–1,000
Food: 4
Service: 1
Atmosphere: 3
This is one of the tastiest place that you can go for lunch or dinner in Maharagama area. They have wide range of menu including set menus and prices are very reasonable considering the quantity they provide. They have both take away and dine in options, but the dine in place is very limited only four tables arranged for dine in and AC was not so comfortable. Parking place also very limited due to the place it located.