Promising good tasting cakes. Tried their Tiramisu and chocokate cheesecake, it feels rich in the mouth. The taste was also fine, not too sweet or lacking. If you're tired of the cakes from graceland, baker's plaza or other common shops, Rafabel's a good place to buy cakes!
Food: 5
Service: 5
Atmosphere: 5
We got php20 senior discount for purchasing 2320. Worth of cakes. Got readjusted to a discount of 140php when I clarified. Now my credit card is showing $42 charges x2 …. On a single purchase. U NEED MORE EDUCATION for better efficiency. Thanks
Update here after 6days of above incident. My bank statement has confirmed paying Rafabels twice as stated above. PeeJay B.(Operations Manager at Rafabels VCaceres) states their accounting is showing one entry. Hmmmm; got a meeting coming and am bringing my printed bank statement to RAFABELS/PeeJay because I am not paying php4620 for 4cakes …(php4620 because my credit card was charged twice and won’t admit to it!)
Service
Take out
Meal type
Other
Price per person
₱2,000+
I have bad experience in this café. I heard a lot of good things. But when I visited for the first time, my expectations were not met. First, the air-conditioning unit is not working. I am not sure if it is because there are only few customers at the time or it is really defective. Second, I ordered one of their frozen coffee blends. There is nothing special, I have tasted way better from other cafés. Their menu is a bit pricey. I hope they improve their operations and food/beverage experience.
Cozy interior, good dessert, service could be better. Cakes are reasonably priced. However, when we chose a table at the second floor. I was surprised to find that there was an empty bottle of water underneath the table. There was also a crumpled receipt on one of the chairs. It is clear that they do not clean the place thoroughly. All in all, experience could've been better.
I've always loved Rafabel's cakes, especially their sansrival and carrot cake (although it makes me sad that they don't sell sansrival by the slice). Aside from that, the staff are so accommodating. It so happens that I am stuck outside the cafe during Leni Robredo's campaign rally...been here for 8 hours already but they never shooed us away.
Rafabel's...super talaga! (Any possibility of sansrival per slice in the near future, though?)
The male employee with the head band is unprofessional and discriminatory. He did not mix the chocolate into the milk of my hot chocolate. It tasted like hot milk, then I realized all the chocolate was left as an unstirred blob at the bottom of the cup. When I first sipped the drink and noticed it only tasted like hot milk, I could feel someone's gaze on me, looked up, and noticed he was checking to see my reaction because he knew that he purposefully messed up my drink just to be rude and discriminatory. Later around 12:25am, an employee (I didn't get to see who, but I wouldn't be surprised if it was the same one) turned off one of the lights, which made it much dimmer, even though I was reading, and even though the place doesn't close until 1am. What rude, unprofessional, and discriminatory employees!
Their Ube Cake fkn slaps! It has the right sweetness and more cakey. I tend to hate cakes that has alot of icing or too sweet but this one is alright for a price (For my birthday cake)
one way of knowing a good coffee shop is with its brewed coffew.
rafabel's brewed coffee is not good, really not good, they serve it diluted with hot water
its like drinking hot water colored like coffee
