We were unhappy at first, we arrived late at night due to plane delays, and the room was not cleaned. They took care of it in the morning, but in my opinion, it should be clean and ready for the guests. The room was ok, average standard. The shower leaked but the service took care of it. Not everyone speaks English, it was hard to communicate sometimes. Food not very varied, no spices. You can eat your fill but tasteless, only the fish and fruit were good. The hotel staff was very nice and helpful. Great bartenders, variety of drinks. The best thing about the hotel was the cats! They give this place charm! You can feed them, play with them and pet them, I love it! Beautiful views, mountains, and sea. Very nice stay after all.
Family vacation, all inclusive. Beautiful pool, very clean facility, rooms are cleaned daily, staff is very attentive to needs. Food is very good, overall atmosphere is very relaxing and fun. My family and I had a great time and made amazing new friends. Would definitely come again.
The hotel is perfect. It really corresponds with the expectations. The staff is amiable. We are enjoying the best moments of the stay right now. The food is quite delicious, a little bit spicy though. The life music is on Fridays. The pool is big enough albeit not deep (1.40 m). Although he air-conditioning sometimes blows weakly, the rooms are comfortable. The hotel is not in the centre of the town. However, it is easy to reach the Qualista beach in 10-15 minutes depending on your speed.
Very good value for money. Wonderful beach in a bay, with palm garden, free sunbeds, free wifi, showers. Just 5-10min. walk. Rooms are not too big but they have what is needed and are still pretty new. They clean the rooms and change towels every day. The food is tasty, they refill the plates even before the end of the meals so no one is left without fruits or meat. Very nice and big swimming pool to swim in. I recommend this hotel!
Pay attention that owner of hotel changed in 2021 and now service is very poor. ||we regularly asked stuff for spoons and forks every lunch and dinner because of lack of them in the kitchen! no mini club for kids, playground is very small and broken. ||Bad cleaning- not every day and very dirty bathroom, floor, furniture. ||It's not 4 stars hotel, maximum 3 stars. Other Maya World hotels are much better than this hotel. ||We paid for 1 3 nights in this hotel the same money as for 5stars hotel like L'Oceanica Beach Resort Hotel and got poor poor service for such money.
We were on the ground floor by the pool lovely room the cleaners came in everday. We got sunbeds everyday never had to que for breakfast and a good selection of foods. Lunch and dinner there is always a que but give it half an hour and its fine. We could get 2 drinks at a time ,all of the staff were lovely really helpful. There are shops close by and the beach is only a 15 minute walk from the hotel it's really nice with play area's for the children and restaurants. Thanks for a lovely holiday
We stayed at the hotel for five days and we had a very good time. Staff were very friendly, our room was very large and clean, food was excellent, and the hotel was very close to the beach (10-minute walk, there’s also a shuttle service). The swimming pool was also very nice for early morning sessions!||All staff were very helpful but the following individuals were especially customer centric and friendly: Volkan (very helpful from the moment we entered the hotel), Zeki (security), Ibrahim, Irem, Yasin.
Nice and clean rooms, staff is polite and helpful. A/C costs extra (150 lira/week), and if you need to use the safe it also costs extra (75 lira/week). The rooms are tidy and clean, the only thing we are not satisfied with this time (second time were here) is the A/C, it is a bit underpowered or perhaps broken. It is barely able to cool down the bedroom when the door is closed... And, the A/C only has one vent - in the bedroom, this means the rest of the apartment remains quite hot.
Two pools, one for kids and one big one. Breakfast is OK, never tried the restaurant for dinner. Important note: The fresh juice is NOT included in the breakfast and costs about 6 lira per glass! You are now warned 😉
All in all, it has been a nice stay. Recommended ☺
Never given anything a 1 star before. Arrived at 1am and room not ready. Party of six and given welcome food for four. Shown to three rooms of which two smell very badly of damp. One even had mold growing down wall next to bed. No hot water for a shower in any of rooms till well into next day. Complained to reception. We had to translate into Russian to be understood. Didn't even speak Turkish. Told hotel was full and only rooms unavailable. Breakfast terrible. Nothing I can say nice about it. Lunch and diner slightly better. But none of the Turkey I know and love. All inclusive? Not what I call all inclusive. No soft drinks as machines broken. Don't always serve beer. Loud Russian music. If I could get on a plane now I would do. Avoid.
Budget all inclusive hotel in kemer. Choose room with garden view and higher floor. Hotel doesn't have much grounds. Pool area is cramped. However it's a great value. It was only 15 a night all inclusive and room was pretty good. Hotel provides shuttle which takes you to allocated beach area or can book you cable car tour to one of the highest peaks near the coast. Be warned - 90% of guests are Russians including some staff.
