Hot Bread Kitchen Nz Ltd Bakery in Māngere-Ōtāhuhu

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Reviews
#50 From 167 in Māngere-Ōtāhuhu
7.9
15 Review
Ambience
7.9/10
Food
7.9/10
Interior
7.9/10
Prices
7.9/10
Service
7.9/10
More details
Price & Cuisine
$ Bakery
Establishment type
Bakery
Reviews
15 reviews
Rating
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Yogesh Nath
Source: google
10
7 months ago
Fiji style yummy cream bun, bread and savouries. 100% vegetarian, no animal rennet or animal fat. 🇫🇯 Fiji style ice blocks too. A health certification. Open in weekends based on Otahuhu.
Cream bun is nice but 1 star is for the customer service. First time I have been to a bakery where they don't want to sell to customers in the store rather keep it for the maybe customers. It's not First come first serve rather a limited amount for a customer. If something is a hotsale than bake more of it rather have limits on it. Customers come from quite far and they don't want to be turned away because u want to keep it for customers who are not even there. Edit: Seems like you want to justify your actions or customer service to please your self rather than listen to what customers have to say on how to improve. That's ok. You are very true. Your are operating bakery not pre-order sales shop, so anything on the selves is to be sold to the customer at the counter not told that sorry even though I have 6 on the shelves but can only give u 5 because you haven't pre-ordered. But again you wouldn't understand coz you only like to hear positives. So putting it bluntly cream bun is great your customer service pathetic. You can reply to this all you want but not coming to your bakery again. Oh BTW if want to run a pre order bakery you need to have it on your Google page.
Can not fault their service, customer service is good, lady looking after front count is always nice to deal with. Bread is tasty and takes me back home. Bread is warm and fresh, once or twice found the long loaf to be too hard? Insure why but 99.99% no complaints I much say. Been visiting them once a week for last 3 years. Keep up the great work guys!
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Daniel Snakes
Source: google
10
9 months ago
Great shop. Truly Fiji style bread and other bakery items, with that excellent taste. All their products are always fresh and tasty. And great customer service 👍
Absolutely love this place. Now I really don't miss anything from Fiji. Reasonable pricing.
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Claire Scott
Source: google
2
3 months ago
It says it's open, and its not, wasted my time coming to see it is closed
The actual cream buns were very close to the ones from Fiji. Were fresh and tasty however on the website it says $4.50 but in the shop the price is $5.00 and the shop next to it is $4.99. You'd think they bake it fresh and hence the price would be abit cheaper from elsewhere.
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ZiwiKiwi
Source: google
10
2 years ago
always make special trips to come get some yummyness from this place. The lady at the counter is so friendly.
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Nitin Singh
Source: google
10
4 months ago
Best customer service 👌
I come here with my mum almost every week! Absolutely love their bread, buns, etc.
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