Pretty upset about the service today. Ordered my eggs Benedict and sat down with my mum, they brought her food out and then we waited and waited. Half an hour went past so I got up to ask whether they could put my food in a takeout box, because the wait was unacceptable for a quiet cafe and 2 poached eggs (which were overcooked) on hash browns, and I was charged 50c for a takeout box.
I would understand if this was because I had received my food and didn’t finish it, but absolutely ridiculous to charge someone because they’ve waited too long to be served.
Service
Dine in
we went in today after we had a swim and wow so yummy all 6 of us enjoyed our food , you could tell it was made with love ! also really good customer service ☺️
Service
Dine in
Meal type
Lunch
Very unhappy with the service. Lady with pink hair was counting money at the counter and ignored me, after making eye contact she moved to the other bench. She seemed to be very rude. After a while a young brown haired girl came to take my order - obviously new and still learning and got no help from the pink hair lady when using the till. I feel for the young girl, she was doing a great job.
Service
Dine in
Meal type
Other
The food was excellent, highly recommend the steak and mushrooms in red wine pie. The meat melts in the mouth, the pie is NOT a wet mess and the pie is not over seasoned. The coffee was excellent, I had flat white and it was NOT acidic, or over bitter unlike many available in Ashburton.
The metal chairs are noisy on the concrete floor and the table clearing is slow. Perhaps soft rubber pads on the chair legs could fix the noise issue, and maybe the wait staff were busy in the prelunch rush so did not keep on top of the mess. There had been a toddler swim class so who knows.
Service
Dine in
Meal type
Lunch
Food: 5
Service: 3
Atmosphere: 3
Consistently great coffee, allergy friendly food options and they are happy to adapt menu options to accommodate allergies. Food is fresh and delicious, venue is child friendly with high chairs and childrens play areas. Wheelchair accessible with lots of parking. Relaxing atmosphere. Staff are very friendly and has such a nice atmosphere to relax in and enjoy good food and hot drinks.
Great food. Convenient location.Shouldnt go there if you have a vehicle that is low to the ground, because of the oversized judder bars in the carpark.
