Recently changed management. Service was outstanding and food selection better than previously offered. Enjoyed great scones and excellent coffee. Bonus open to 3:30pm so great for afternoon tea.
Service
Dine in
Meal type
Other
Price per person
$20–30
Food: 4
Service: 5
Atmosphere: 5
Recommended dishes
Savoury Scones
I often visit Columbus Coffee within Mitre 10. Normally it’s been enjoyable, but today I was very disturbed by the way a staff member treated an elderly and obviously frail couple. The issue was over vaccination passes which could have been easily solved if the staff member had used some empathy and compassion. The staff member showed no respect for this poor elderly couple.
Even though the food is ok, I will never return.
I have been contacted by Columbus Coffee head office after leaving this review. To their credit they were concerned and wanted to make a positive difference. Hopefully they will follow through….
Follow up: 29 July 2022, after a short shutdown, Columbus Coffee have reopened with a whole new welcoming atmosphere. Hats off to management and staff who have all stepped up to make this a place people will want to visit while shopping in Mitre 10, Kerikeri. Well done everyone…..
Service
Dine in
well tried Belgium hot chocolate and it was super delicious never had so good hot chocolate before. I love the ambience and lovely staff with great customer service. It was so good that before taking a picture I had it thanks to the staff who added more chocolate on the top.
Best start of the day you can have! Fluffy, tasy scone, freshly brewed coffee and friendly service, i could not have asked for more
Food: 5
Service: 5
Atmosphere: 4
Beautiful coffee, delicious toasted sandwich. ALWAYS have a chef or someone who can short-order cook. Having no chef in a cafe that offers cooked food is like KFC without chicken! And when someone asks for two paper cups when she's ordered an extra hot flat white, please make sure she gets the extra cup...her memory is good!
Went into Columbus Waipapa at 12.35pm on Saturday the 27th November ordered coffee and a juice had my coffee card on the counter the whole time gave her the money and asked her why haven't you scanned my card then she said I can't cause I have already processed the sale. I said to her return the sale and resell it after scanning the card she said they couldn't because both of the staff were new and the only staff member who could do it had gone on break. Not good enough!! I won't bother going back such bad service!!
This place is usually good but didn't quite meet our expectations today. I'm giving 2 stars because there were red flags from the beginning that unfortunately we ignored . We walked in and there were about 6 tables that still had dirty dishes on them. There were things missing from the menu and although the staff were trying their best, it seemed like they were stressed and rushed off their feet prior to our arrival. Our food was cold and very underwhelming considering the price we paid. Overall I believe it was a matter of bad timing but either way I don't think I'll be back anytime soon.
New staff .
very impressed with the Management, Service and Food. Will come back.
Thanks for the coloring pencils.
😁😁😁😁
Food: 5
Service: 5
Atmosphere: 4
After raving to my Dad about how great the service and food is.... To get the complete opposite today and being father's day was really embarrassing for me.
Food was cold, items missing from order, wrong order, food burnt and rushed. Tea cold, really bad experience food ordered previously was such a generous portion ordered today and got half the portion.
Felt the team did not enjoying been at work today... There was no love on the plate.
Dissappointing father's days
