Cat Castle Cat Cafe & Hotel Cafe in Devonport-Takapuna

Owner not registered
Reviews
#49 From 164 in Devonport-Takapuna
9.1
18 Review
Ambience
9.1/10
Food
9.1/10
Interior
9.1/10
Prices
9.1/10
Service
9.1/10
More details
Price & Cuisine
$ International
Establishment type
Cafe
Reviews
18 reviews
Rating
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Date
Date From - Date To
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V Anon
Source: google
4
A month ago
Service Dine in Meal type Other Price per person $20–30 Food: 4 Service: 4 Atmosphere: 1
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Lindie Botes
Source: google
10
2 months ago
Food: 5 Service: 5 Atmosphere: 5
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Shivani Rana
Source: google
10
A month ago
Food: 5 Service: 5 Atmosphere: 5
Food: 5
Food: 5 Service: 5 Atmosphere: 5
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Javier Ruiz
Source: google
10
3 months ago
Price per person $30–40 Service: 5 Atmosphere: 5
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Katie K
Source: google
10
3 months ago
Service: 5 Atmosphere: 5
Service: 5 Atmosphere: 5
Price per person $20–30 Atmosphere: 5
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V Anon
Source: google
4
A month ago
Intial impression was very positive. Parking was easy to find. We met with the receptionist, picked our cat treats & drinks, and headed upstairs. There was a group of 5 already present, but there was enough room for our group of 3 to settle in easily. The cats were adorable, well-behaved, and appeared healthy. Our drinks took a while to arrive, but were delicious. However, another group of 5 soon arrived. At this point, things were getting a bit cramped, but not absurdly so... Until another group arrived. And another. In total, we counted 24 people shoved into 2 connected rooms, with the majority of cats & people in one room. Some cats were visibly stressed, and I noticed both kittens hissing & swiping at other cats on separate occasions. As a cat owner myself, it did not seem like the kittens were being playful. Despite half the people present being children or teenagers, no staff members were present to make sure everyone was following the (rather simple) rules. It seemed there was only one staff member, who was responsible for everything, and seemed to have a lot to manage. I have been to another cat cafe prior, which was a much bigger place with less customers, more staff, and more space for the cats to escape to, so I was very disappointed by this experience. I will not be returning. Service Dine in Meal type Other Price per person $20–30 Food: 4 Service: 4 Atmosphere: 1
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