Burger King - Fairy Springs Restaurant,Fast food in Rotorua

Name: Burger King - Fairy Springs
Address: 72 Fairy Springs Rd, Rotorua, New Zealand
Telephone: 6473437481
Rating: 3.5

Owner not registered

Burger King - Fairy Springs

Reviews

#212 From 285 in Rotorua

7.1

376 Review

Ambience

7.1/10

Food

7.1/10

Interior

7.1/10

Prices

7.1/10

Service

7.1/10

More details

Price & Cuisine

$$$ Fast Food

Establishment type

Restaurant, Fast food

Features

Seating

Wheelchair Accessible

Information

72 Fairy Springs Rd, Rotorua, New Zealand

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Website Burger King - Fairy Springs

About

In accordance with the reviewers' opinions, waiters offer perfectly cooked burgers and tasty chicken here. You will be offered good coffee. This restaurant is well known for its great service and friendly staff, that is always ready to help you. Pay adequate prices for eating at Burger King. When inside, the atmosphere is calm. But this place has been rated below average by Google.

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Shane Llewell

Source:

2 months ago

Gone downhill big time, Staff unatentive and no one even behind counter for quite some time, burgers getting smaller and smaller and price still going up, staff uniforms grubby, table's a mess. I used to enjoy BK's , McDonald's leaves them for dead. Service Dine in Meal type Lunch Price per person $10–20 Food: 2 Service: 2 Atmosphere: 2

Lia T

5 months ago

They were very busy when we were there which is why there was a long wait. Perhaps for rush times they are a bit understaffed, I'm not sure. They kept their cool and kept working. I'm sure they appreciated their break a little later on. However the time pressure probably added to mistakes. Our order wasn't quite right, but as we got takeaways we didn't discover that until we opened each item. Service Take out Meal type Dinner Price per person $10–20 Food: 4 Service: 4 Atmosphere: 3 Recommended dishes Crispy Chicken

Ditty Margoo

My advice to future customers is be very wary of this place. We have ordered using uber eats several times and recently their standard of care has slipped dramatically. It could be the staff on shift, the manager on shift, the driver at the time or overworked staff, but there is little consistency in what we have experienced. Our last meal was so awful it looked as though they threw it in the bag, threw fries on top and poke their fingers in it - and that's after making sure that nothing was package correctly. It was also cold. Not impressed at all. Food: 1

Ratchapas Ant

9 months ago

Fast order and receive. Seats are available. Kid zone has Street Basketball game and Time Crsis II. Cash and Credit card accepted. *Give me a Like 👍 if helpful, Thank you* Service Take out Food: 3 Service: 3 Atmosphere: 3

Mitchell S

3 months ago

Super friendly staff, clean and welcoming space. Tap in the mens bathroom needs to chill out, almost sprayed water all over the place. Service Dine in Meal type Lunch Price per person $10–20 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes Burger

Brian Mann

A month ago

Easy to order really nice customer service and the food is always nice and fresh 🔥 Service Take out Meal type Dinner Price per person $50–60 Food: 4 Service: 5 Atmosphere: 4 Recommended dishes Fries

Ivan Clothier

6 months ago

Honestly not again. Host yelling across my shoulder at other staff eating at tables. Arcward...food . Not nice. As lettuce was chopped so fine missed with sauce with was not good either. Chicken 🍔 BBQ burger no bacon? ! buger with onion rings had way under cooked . Soggy.. Chips were no way crunchy. Maybe they can improve . The thickness of patties is also sad. 3 to 5mls of meat or. Burger King ? Kind regards Food: 1 Service: 1 Atmosphere: 2

Kristine Schollum

You can always tell when a food service business has a good working environment as theres love in the food. Everytime I have gone to Fairy Springs BK I have had this. Well done team! Food and service was excellent today like normal 😊 Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Recommended dishes Burger

Ashley “Mashed” Young

8 months ago

Staff lack pride in their work, and given how busy they we're, it seems likely their under staffed. Management is also unlikely to address this as profits. However, food was good. it just took ages for the girl to acknowledge front desk customers. No self-serve qiosks mean that staff must stop doing the other 3 tasks their juggling in order to tend to customers. Store and uniform of staff felt rather dirty, and again, this could be a reflection on either stretched resources or poor management. Food: 3 Service: 2 Atmosphere: 1

Hrvatska13244976

5 years ago

The service was poor and the manager was rude. After having to wait a good 15 minutes for the burger it turned up being badly made and messy. I saw the workers in the back throwing the food around after the burgers were made and summed up the whole joint. Very dirty and dissapointing, first time to coming to this place and it will be the last.