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Zaxby's Chicken Fingers & Buffalo Wings Restaurant,Fast food in Forest City

Name: Zaxby's Chicken Fingers & Buffalo Wings
Address: 217 Plaza Dr, Forest City, United States
Telephone: 18282864141
Rating: 3.5

Owner not registered

Main

United States

Establishments

Zaxby's Chicken Fingers & Buffalo Wings

Reviews

#43 From 80 in Forest City

7.0

399 Review

Ambience

7.0/10

Food

7.0/10

Interior

7.0/10

Prices

7.0/10

Service

7.0/10

More details

Price & Cuisine

$$ Fast Food, American, Salads

Establishment type

Restaurant, Fast food

Information

+18282864141

217 Plaza Dr, Forest City, United States

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About

At this fast food, order nicely cooked grilled chicken, chicken sandwiches and boneless wings. Taste good biscuits. Here you can drink great tea. Unfortunately, the staff is courteous as many visitors note. Service at Zaxby's is something one can name cool. From the guests' viewpoint, prices are fair. As guests find it, the atmosphere is homey here. But people rate this place below average on Google.

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Gage Conner

Source:

A week ago

Got wings and things the wings didn't even have the BBQ sauce on them. I also got a nibblers meal the sandwiches weren't even together and sauce was every where. I'd be ashamed of myself If I worked there. You should definitely take more pride in your work... Food: 1 Service: 1 Atmosphere: 1

Elizabeth Imanni

Great food and even better service, this is my favorite location. They are so personable, always a good time when I visit. Food: 5 Service: 5 Atmosphere: 5

Hailee

2 weeks ago

Had to call multiple times to use the curb pick up. Forgot my extra sauces, food was soggy and cold. Service Take out Meal type Lunch Price per person $1–10

Tonya Oliver

There food is amazing.. chicken is so tender Food: 5 Service: 5 Atmosphere: 5

Joel H

3 weeks ago

Took 25-30 minutes to get half of our food. Lacking management. My Wife was late getting back to work. Food was cold. Has been good service and food up until now. Service Dine in Meal type Lunch Price per person $1–10 Food: 3 Service: 2 Atmosphere: 3

Kyle Greene

A month ago

Food is great; however, service is has been a huge pain lately. I understand a mistake here and there... but past 4 visits In a months time. We have to turn around and go back to get a missing plate and sauces. Not one in 4 visits our order was right. My family and i love zaxbys food... please work on your customer service or we may need to find a new place to visit! Thanks! Service Take out Price per person $30–50 Food: 5 Service: 1 Atmosphere: 3

Eugenia Downey

3 months ago

Service Take out Meal type Dinner Food: 5 Service: 5 Atmosphere: 5

Chris Myles

Service Take out

Connor Byers

I usually do not write negative reviews; however, with the lack of service I received on November 25, 2023, and the utter lack of care from the staff, I feel it is warranted. I ordered a boneless wings & things meal, the family dinner which consisted of 21 chicken tenders, and an 8-Ct boneless wings meal. I had my girlfriend pick this order up for me to take home. She was unaware of what, besides her meal, to expect to be picking up. So, upon getting the order, she explicitly, unequivocally asked the employee “Is this everything?” to which the employee responded in the affirmative. Upon arriving home, we learned that the 21 tenders were missing and the boneless wings meal. Keep in mind that this is no easy thing to miss. Furthermore, the store did not appear to be particularly busy at all. In any case, I called the store and informed them of the situation. The lady who answered the store exemplified unprofessionalism — pure, abject inconsideration. To be specific, she said “You’re telling me we missed 21 tenders” as if to challenge the truthfulness of what I was telling her. She asked a couple of more times as if she was in disbelief. In neither case (neither via the phone nor when I picked up) was there an apology for the inconvenience, offer of refund or anything. Just that I could waste some additional time paying for their lack of care. I want so much to like this place but the staff is getting worse it seems and the amount of care is decreasing. I get it, things happen and some things slip under the radar and people make mistakes. It’s an inevitability. I just do not sympathize with those who show no remorse or make sincere efforts to right an initial wrong. It’s not a matter of doing it for some corporation or franchise agreement that tells you that you have to; it’s a matter of doing your job with care so that you don’t make it unnecessarily hard on those around you. Service Take out Meal type Dinner Price per person $10–20 Food: 4 Service: 1 Atmosphere: 3

Barbara Pinkston

the chickenon the chicken sandwich was burnt and Hard and we waited a really long time. People after us was getting their food before us. But the fries were awesome & the staff was ok however the restaurant was dirty with nobody but 2 or 3 people eating in the dining room Service Dine in Meal type Lunch Price per person $20–30 Food: 2 Service: 3 Atmosphere: 3