This place is DELICIOUS and a really good price. We always get the burrito bowls - a lot of food and really good. $11/bowl, but it's so much food it'll be my lunch and dinner.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Burrito
Forgot to take a picture of the food. The chicken was good. The sausage was also good. But the star of the show was the fajitas! That meat is delicious! The service is good and fast.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Fajita
If you buy the whole chicken don’t hesitate on opening the box and count the pieces. My chicken came with no thighs and half breast. It is not a cheap chicken for them to cheat on it. Chicken anatomy master level here!!!
Honestly, I am just as surprised as all of you are after seeing why I have chosen one star for this place. Let me be the first to say, that we have been coming to this establishment many times. However, it seems like this time they were completely off! From the food, to answering a simple "5 calls" later.
My coworkers and myself decided that this afternoon we were going to eat Whatapollo.
Upon trying to get in contact with an employee, the phone calls did not go through. So our only other option was to order online, which was what we dreaded the most. Due to the fact that in the past, we have utilized this service; and have always come short on meals/errors. Unfortunately, we had to go this route. As you can see in the receipt attached, we were very specific on the items that were ordered.
Yet upon receiving our meals, all the burritos contained what we feared the most would happened- what we did not want. 😥
We attempted a 5th phone call on another phone, and an answer: Eric. Eric who also was able to verify that we did not want these items on our meal. Confirmed that an error had been made. They still decided to go about making the burritos how they wanted. He simply apologized And disregarded what was done and did not offer to make it right sadly.
As mentioned above the food did not have flavor and the meat was Overcooked. Charro beans contained an enormous amount of vegetables that were not necessary. It appeared to have been what was remaining at the bottom of the crock pot. My burrito, contained cheese. I was clear, that no cheese was to be added.
When upon pick up, Eric was advised that the phone had been off the hook and wondered why he did not pick up. His simple response was that he could not not hear it.
Again the place in the past has been amazing. Not sure what's going on. However, if you're going to offer a service such as online ordering. Please think this thru before you do it! Whatapollo-Please follow through with completing simple and specific instructions.
On top of that, to put the cherry on top. You get an online fee of $1.50..... Had you all answered the phone would we have been charged for this too?
Great hole-in -the-wall place that services burritos and tacos. Their burritos are pretty big and very delicious. My wife always gets their quesadillas which are also pretty good and flavorful. I've taken a few coworkers here and they've all been satisfied and went back. Of course you can't forget the hot sauce - theirs is great both red & green. Hope this place sticks around!
Service
Take out
Meal type
Lunch
Price per person
$10–20
I have been a loyal customer for many years now but after today I will not be returning to this place. I placed an order for half chicken and a fajita taco. I picked up my order and drove home only to realize that they made a mistake with the taco. It was a chicken taco rather than fajita taco and since I don’t live around the corner from the restaurant, I decided to keep it. However, when I took a bite out of the taco I realized that the chicken tasted old and reheated. I had to drive back to the restaurant to ask for a swap since I had ordered fajita to begin with but I was told they couldn’t do anything for me. They told me that I was welcome to buy another fajita taco but they couldn’t swap the incorrect order. They lost a loyal customer over $3.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
Best bargain for your buck.... Best burritos I've ever had all for about $7.... That thing is huge, ordered burrito with all the meats.... This place is a Baytown staple... This thing is probably 5lbs. Try it at least once in your life, you won't be disappointed, full yes, disappointed no... *Don't recommend eating whole thing and returning to work....
Whole chicken dinner; it was overcooked and very dry…almost like jerky. The beans were good but the rice smelled sour as well as the sauce. I’ve given them a third chance but I’m done. It’s not worth it.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 2
Atmosphere: 1
Food is great as always. This business is take out only but highly recommend. Also their prices are still reasonable.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 4
Atmosphere: 3
Recommended dishes
Pollo Asado
