Whataburger Restaurant,Fast food in Kemah

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Reviews
#33 From 46 in Kemah
5.5
11 Review
Ambience
5.5/10
Food
5.5/10
Interior
5.5/10
Prices
5.5/10
Service
5.5/10
More details
Price & Cuisine
$$$ American
Establishment type
Restaurant, Fast food
About
You can have tasty hamburgers and good bacon at this fast food. It's a pleasant experience to order nicely cooked biscuits and perfectly cooked cinnamon rolls. Based on the visitors' opinions, tea is great at Whataburger. This place is famous for its great service and friendly staff, that is always ready to help you. You will pay affordable prices for dishes. The calm atmosphere gladdens people and attracts more clients. This spot is rated on Google 4.3 by its guests.
Reviews
11 reviews
Rating
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Date From - Date To
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Jenna Melbye
Source: google
10
A month ago
My first time at a Whataburger. I’m from Wisconsin and not use to places being air conditioned so cold, Jean noticed I was cold and brought me her sweater. She really went above and beyond. Such a sweet woman. Made our experience here incredible. Thanks Jean!! :) Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
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Cassidy Wise
Source: google
6
2 months ago
Food is always great. Service is always slow. We ordered delivery through their app instead of third party, and it took over 1 hour and 15 minutes for it to arrive. It was 2 combos, and we live less than 2 miles away. Don't order if you're already hungry. Service Delivery Meal type Dinner Price per person $10–20 Food: 4 Service: 1
I would give no stars to this location if I could. They’re always incredibly slow if you’re doing curbside. I stopped going to this location for about a year, but I decided today to give them another chance. I’m yet again disappointed because they forgot my milkshake. If you want a positive whataburger experience, avoid this location. Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 1 Atmosphere: 3
The burger was juicy and cooked to perfection. The bun was soft and fresh, and the toppings were well-balanced and added great flavor. Overall, it was a delicious and satisfying meal. I would definitely recommend it to others.
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ARPLATINUM
Source: google
4
4 years ago
1. App/Online Orders/To-Go/Menu Yes. They have an app, and it works, BUT they were about 8 minutes longer than how long they said it would be. Total wait time around 16 minutes. 2. Convenience The app is super convenient, but make sure you give yourself more time than they state. They are never on time, even nights like tonight when they were SLOW. 3. Parking Plenty of parking. 4. Wait Time Again, expect a 15+ minute wait. Not very fast. 5. Food correctness Make sure you check everything BEFORE you leave. Tonight's error, missing large fries. I'm glad we had more or I would have had one upset kiddo. 6. Food Flavor Tonight--bland. Fries had zero salt. The coke in the machine was sputtering and I had to dump it and fill it twice to get an acceptable flavor. Burgers were ok. 7. Service Service was good, minus the errors in execution. Everyone was polite. 8. Value For $21.51 for 2 burgers and an extra fry (that I never got) it's hard to build value. When the fries are cold and have no salt, you start missing McDonalds fries and value. 9. Experience Overall, I appreciate the app, I just wish the food would come out on time, correct and like it used to be--good. 10. Go Back Again? Sadly, no. Not to this location. The potential is there because it's Whataburger, however, the execution here isn't on par with other locations.
2nd time eating at Whataburger. They don't disappoint. I got exactly what I ordered, it was pretty empty when we gpr there but the drive-thru was really busy. I wish we Whataburger closer to Wisconsin. Will definitely return! Service Dine in Meal type Dinner Price per person $10–20
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K Moon
Source: google
2
5 months ago
I ordered a #20 meal. They charged me for a apple juice and taquito only. I tell the guy at the window I ordered a meal. ... what's the difference of that... He stared at the computer and asked if I wanted to pay for the hash browns. I asked how much that was... He said 2.50 I said but that's more than the meal costs, I wanted the meal? FYI the meal only costs 6.38, I paid 6.37... So anyways he just looks at me and shrugs and says I don't know. At this point,I just roll up my window and leave because I'm frustrated and maybe he's new. But he definitely needs to be trained on what to do if that happens. i was in a hurry to get to work and didn't have time to deal with it. I work in the service industry, I get it. But you gotta have better customer service than a shrug. 😞 Meal type Breakfast Price per person $1–10 Food: 4 Service: 1
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Chelsea Roy
Source: google
2
5 months ago
The only positive thing I can say is that the staff seemed pretty nice. My drink was bad and had no syrup in it, my fries were cold, my burger was cold, and also made wrong. I asked for mayo and mustard on it and was given mayo in a small container, not on my burger, and no mustard. It also had a hair in it. Maybe spend some more time making fresh food instead of trying to hurry people through the line. I'd rather wait a few more min for quality. I was actually quite grossed out by my order.
I have to say the food is great place is clean !! The reason for the low score is the manager “Joan” was ragging on a poor kid airing his laundry to random customers! Saying she has asked them to move him to another store and then complaining about her boss just moving him to maintenance and then back with her and she wishes he would just quit. As a manager you are tasked with keeping employees information private and not telling random customers about certain things I could imagine this is a toxic workplace especially with Joan at the wheel. Whata burger should be ashamed of having her work here ! Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 1
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jules p
Source: google
10
A year ago
Wonderful. The food was very hot. The entire dining room was so clean. The drink station was clean. The condiment area was well stocked and clean as well. The restrooms were very clean. The employees were working really hard. No loafing. Smiles and welcomed as you enter the dining room. Order was taken accurately. Food arrived quickly too. Service Dine in Meal type Brunch Price per person $10–20
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