Wendy's Restaurant,Fast food in Hilton Head Island

Name: Wendy's
Address: 2 Nature's Wy, Hilton Head Island, United States
Telephone: 18436899634
Rating: 1.7

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United States

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Wendy's

Reviews

#36 From 126 in Hilton Head Island

3.4

10 Review

Ambience

3.4/10

Food

3.4/10

Interior

3.4/10

Prices

3.4/10

Service

3.4/10

More details

Price & Cuisine

$$$ Fast Food

Establishment type

Restaurant, Fast food

Information

+18436899634

2 Nature's Wy, Hilton Head Island, United States

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Website Wendy's

About

You will be offered perfectly cooked apple salads, grilled chicken sandwiches and grilled chicken. At this fast food, visitors may try tasty biscuits. Good lemonade is worth a try here. Wendy's is well known for its great service and friendly staff, that is always ready to help you. Adequate prices are what you will pay for your meal. The homey fireplace and nice atmosphere let guests feel relaxed here. But many clients who use Google didn't grant this place a high rating.

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Allison Frazier

Source:

2 weeks ago

Starws had mold on them. No ketchup, it's clogged. Nasty.

Renee

A month ago

Establishment is vary clean, employees are always pleasant, food is always the right temperature, and my order is always correct. Service Take out Meal type Lunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 3 Recommended dishes French Fries

Dennis Harris

Nice if someone would help you there in the morning not just sit in line for ten minutes without one A knowledge you there Price per person $10–20 Food: 3 Service: 1 Atmosphere: 2

Jon Berry

3 months ago

Manager had a attitude because my food was cold and my chicken nuggets were rubbery cuz they sat so long and my fries where ice cold I told her she gave me new food but her attitude sucked do better Wendy's cuz that's one way to lose customers and that's one way to go out of business have some respect for customers and maybe they'll come back not thrilled with that place at all Will be making a call to the better business bureau and the health department Service Dine in Food: 2 Service: 1 Atmosphere: 3

Brian Cormier

4 months ago

Employees on cell phone and not washing their hands. This is very disgusting. The food is good and I particularly liked the Ghost Pepper Spicy chicken sandwich Food: 4 Service: 4 Atmosphere: 3

Destiny Harman

5 months ago

First off, I don't know how the food is at this set restaurant but I do know that the staff working here don't know what they are doing. I was picking up a doordash order for a customer and well it wasn't there! They told us that it was doordash's fault when indeed it wasn't, they had given the customer before us the order because they had told them it was a doordash. Well you quite literally have to give the employees the customer name and now the codes on the order. It doesn't make any sense why they couldn't do that, I get that people make mistakes but they didn't even try to fix it, or even apologize for this mistake, nope the employee, who could barely speak English mind you, just steadily blamed it on doordash instead of trying to correct the issue. Good job ma'am, I hope I don't get anymore orders from this store, thank you for your time! Food: 5 Service: 1 Atmosphere: 1

Kassandra Lopez

6 months ago

I've frequented this Wendy's located near my office multiple times, drawn in by its convenient proximity. However, my repeated visits have led me to share an unfortunate series of encounters that have left me quite dissatisfied. My primary grievance revolves around a seemingly simple request: extra crackers and cheese with my chili order. Despite my consistent willingness to pay the associated charge, I've been met with a frustrating lack of cooperation and a disheartening level of unprofessionalism from the staff. During each visit, I've courteously communicated my preference for additional crackers and cheese when ordering my chili. Understanding that certain modifications warrant extra charges, I've expressed my complete understanding and acceptance of this policy. Yet, my interactions with the staff at this particular Wendy's location have fallen woefully short of the professionalism one would expect. My disappointment doesn't merely stem from the mere quantity of the requested crackers—two extra pieces—but more so from the dismissive attitude that often accompanies them. The staff's demeanor conveys a sense of annoyance and reluctance, casting a shadow over my dining experience that's hard to ignore. The situation grows even more disheartening when I've dared to ask for more crackers after receiving the meager two that are added initially. At the drive-thru window during lunch hours, I've encountered a level of negativity that is both surprising and disappointing. It's as though my simple request is seen as a tremendous inconvenience, despite my upfront willingness to pay for the extra crackers. Adding to the frustration, my husband, who has gallantly ventured to the Wendy's on my behalf, encountered similar challenges. When he, too, requested the extra crackers, he was met with an unhelpful suggestion to circle back around the drive-thru—a request that's both impractical and unnecessary. The dismissive nature of this encounter was further underscored by the window being abruptly closed on him. As someone who places a high value on customer service, I firmly believe that the attitude and conduct of the staff are pivotal in shaping the overall dining experience. Regrettably, this Wendy's location seems to have fallen quite short in this regard. While the quality of food is certainly important, it's the way customers are treated that can make or break a restaurant's reputation. It is my sincerest hope that the management of this Wendy's location takes these concerns seriously and takes proactive steps to rectify these issues. Striving for outstanding customer service should be at the forefront of any establishment's priorities. The disparity between the company's reputation and the reality I've encountered is disheartening, to say the least. In conclusion, while the proximity to my office remains a positive aspect of this Wendy's location, the persistent lack of professionalism, rudeness, and dismissive behavior from the staff overshadow any potential benefits. It is my hope that my feedback, in conjunction with the experiences of others, will catalyze positive change in the way customer interactions and requests are handled. Service Take out Service: 1

Josh Tuttle

7 months ago

This place is a joke you sit on line of drive thru for 45 minutes and as we pull to the speaker they say we are closed then refuse to speak to us anymore they allow walk up orders at the window but refused us then the way their drive thru is idiotically designed we couldn't even get out of line till everyone in line was served they don't even have the decency to tell people they are closed. It has no management or the absolute dumbest and worst managers it's just a hang out for the teen employees to hang and chat with their friends. this is the worst Wendy's I have every seen and I've seen some bad ones what a joke Service Take out Meal type Dinner Food: 1 Service: 1 Atmosphere: 1

Pamela Tello

Worst service ever the night shift are super rude. I order my food 30 mins before closing but I had to wait 20 mins to get through the drive thru by the time I get there all they to say is we run out of food. How the hell you run out of food specially when my order was place 30 mins in advance 😑. When I tried to ask her that my order should be ready because I place it on the Mobil app she shut the drive thru window in my face. Food: 3 Service: 1 Atmosphere: 1

Corgi Mom1999

9 months ago

Went through the drive through and got no response so I pulled up to the window just to see the employees talking inside next to the window. When I asked if I could place an order they said they closed at 11:40. So, being curious I pulled into the parking lot and called only to be told they closed at midnight. Didn't even bother at that point since trying to talk to them would require you to pull out a picture book. Service: 1