Wendy's Restaurant,Fast food in Rocky Point

Name: Wendy's
Address: 8221 US-117, Rocky Point, United States
Telephone: 19106046262
Rating: 3.0

Owner not registered

Wendy's

Reviews

#7 From 44 in Rocky Point

6.0

372 Review

Ambience

6.0/10

Food

6.0/10

Interior

6.0/10

Prices

6.0/10

Service

6.0/10

More details

Price & Cuisine

$$$ Fast Food

Establishment type

Restaurant, Fast food

Information

+19106046262

8221 US-117, Rocky Point, United States

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Website Wendy's

About

You can share perfectly cooked spicy chicken and tasty salads with your friends and spend a good time here. It is nice to enjoy great lemonade. From the guests' viewpoint, the staff is cute here. A number of guests say that the service is good. If you visit this fast food, certainly, you are to like the surrounding quiet atmosphere. But many people who use Google didn't grant Wendy's a high rating.

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Karen DesRuisseau

Source:

3 weeks ago

I tend to visit this particular Wendy's in the evenings and 3 out of the 5 total times I went were not good...I ordered online once, 45 minutes ahead of time and still waited 15+ minutes for my order. They only took cash the other 2 times because their CC machines were "down" again. Food was good though. Service Take out Food: 4 Service: 2 Atmosphere: 2

Lucille Gibson

A week ago

My food is always good when I get it. Service needs to come up a little bit. But what else is new in fast food these days? Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 4 Atmosphere: 5 Recommended dishes Wendy’S Baked Potatoes

Frances James

6 months ago

Please think twice before patronizing the Rocky Point, NC location. The customer service is terrible, the employees don't respect the manager and most importantly, you're more than likely to experience food poisoning. On 8/30/23 at approximately 630pm, the cashier running the drive thru found it acceptable to place my change of $2 in the bag and directly on top of of my fries and nuggets. I didn't argue, I immediately requested a refund, she was livid at the request. She walked away from the window while it was still opened and screamed for a manager. She told the manager I wanted a refund because she put the money in my bag instead of in my hand. The store manager looked at her and asked why she did that? She screamed at the manager, got flustered and turned red. She wouldn't allow the manager to reprimand her. The very nice manager issued a refund and apologized for the inconvenience. The refund and apology were nice but the cashier needs other employment that doesn't involve food management. I'm leaving this review for reference and reconsideration of wasting your time and money here. Maybe corporate will deem it necessary to retain a frequent customer.

Trey Cheatham

3 months ago

If I could put a ZERO STAR, I gladly would. I come here all the time just looking for some fast food to get and go, like everybody. More than half the time I go here though, I’m leaving with half the food I order. They always seem to forget something, this time they forgot my whole BACONATOR and gave me only fries. What a joke! Food: 1 Service: 1 Atmosphere: 1

Donna Yates

I went there on 9/6/23 at around 6 p,m . There was only 1 employee there and a manger who couldn't manage. She was only concerned with the drive through and me along with 4 other people waited 15mins before anyone waited on us. The manager got so frustrated that she locked all the doors to the inside. The poor man who was there to prepare the food was trying to work on the register and prepare the food. I feel the manger is the problem at this location. This is not the first time I have gone there while this manger was there and I wanted my fries crispy and she took the bag from the person and stuffed the regular fries in the bag and tossed the bag on the counter and was like here as the girl who was getting it for me said she wanted them crispy so obviously the manager didn't care. I won't be back as long as she is the manager. Food: 3 Service: 3 Atmosphere: 1

Rain Liongod

4 months ago

Literally had two different people walk past me behind the counter. One made eye contact and walked away. The other saw me said hello and called for another person called Amanda. I waited a few more seconds and left. I would assume either person behind the counter could have taken my order, but choose not to. Food: 4 Service: 1 Atmosphere: 4

Kyle Lindley

I’m pretty sure this place is dishonest about their closing times. It’s not uncommon for the staff to say they are closed for various reasons, including “fryers have been shut down”, “the internet hours are wrong”, etc. I know a lot of friends and family that quit patronizing this location. Service Take out Meal type Other Food: 1 Service: 1 Atmosphere: 1

Diana Lopez

6 days ago

I placed an order online at 9. Food never arrived, I called multiple times. They never answered they would hang up on my face. Service Delivery Meal type Dinner Price per person $1–10 Food: 2 Service: 1 Atmosphere: 1

Meghan W

I got a Wendy's burger after my doctor's appointment today because I wanted to treat myself. When I got my burger, I took a bite and then noticed that there was a cooked cricket on the meat patty that was the size of a nickel. I nearly puked. I got out of my car and immediately went back inside. I showed one of the employees the insect and asked for a refund, the employee I was speaking to went to grab the manager. When the manager came up to talk to me, I showed her the cooked cricket that was attached to my burger and she didn't reaction. I heard one of the employees say out loud that they would have "believed me if it was a roach but we don't have crickets". My jaw dropped to the floor. They gave me a refund but the manager did not apologize to me or seem to take it seriously? It was the most insane experience. I literally don't understand why they would even accuse me of making this up when I was holding physical proof? I didn't get anything free out of it nor did I want anything from their insect infested kitchen. Literally no one cared and it blew my mind. When I tried to calmly ask the manager and then one of the employees why they would even think I was lying and they denied it even though I heard what they said behind the counter clear as day. And so did the people behind me. I've worked in the food industry my whole life, was an assistant manager and I am ServSafe Certified. I couldn't even dream of handling a situation like this and I know the dangers of serving food in unsanitary conditions. I have an autoimmune disease and if they are unfazed by serving insects to the immunocompromised, I can't imagine the extent of how bad the sanitary conditions are in that kitchen. This is not only incredibly dangerous but extremely disturbing. I've never been one to call corporate and act like a Karen but since I have an autoimmune disease, I in good consciousness can not let this slide. I hope they can replace management because that was insane. And I hope they find people who don't hate their lives and want to make it everyone else's problem. Food: 1 Service: 1 Atmosphere: 1

Chip Haver

2 years ago

Wendy, Wendy, Wendy..stick with what you know. If I could have given this a Zero I would have. Cold and barely edible eggs and unmelted cheese...bought 4...ate 3 bites and threw out. Service Take out Meal type Breakfast Price per person $10–20