Wendy's Restaurant,Fast food in Surprise

Name: Wendy's
Address: 12701 W Bell Rd, Surprise, United States
Telephone: 16235836271
Rating: 2.3

Owner not registered

Wendy's

Reviews

#215 From 288 in Surprise

4.5

13 Review

Ambience

4.5/10

Food

4.5/10

Interior

4.5/10

Prices

4.5/10

Service

4.5/10

More details

Price

$$$

Establishment type

Restaurant, Fast food

Information

+16235836271

12701 W Bell Rd, Surprise, United States

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Website Wendy's

About

This fast food is proud of nicely cooked hamburgers, grilled chicken and grilled sandwiches. At this place guests can delve deep into delicious dishes, and try good ice cream and tasty croissants. Here you may have good lemonade. Wendy's is well known for its great service and friendly staff, that is always ready to help you. Prices at this place are worth attention since they're fair. The quiet atmosphere can make you want to stay here for a bit longer than you've originally planned. But this spot has been rated below average by Google.

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Jeremiah S.

Source:

2 months ago

Second time this month. Refused refunds BOTH times. Does this look like a Jr. Bacon cheeseburger? The amount of disrespect someone has sending this out PURPOSELY. Willingly stealing from a customer. The level on incompetence is unmatched and suffocating. You do realize a toddler could do better right? Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Anthony Albanese

A month ago

I ordered 2 baconator fries from this location and the baconators didn’t have any cheese or fries and basically no bacon it didn’t even fill the bottom of the container it’s really annoying bc this is my favorite Wendy’s bc they never do this like the other locations I’ve been too until now Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 2 Atmosphere: 1

Chris Pholyotin

3 months ago

Got to the drive through at 11:37 and the Wendy’s associates stated that they are closed. When I asked what time they close the associates had the audacity to say 11:37. When I asked for the corporate number he said to google it. I told him that I wanted them to give it to me. Literally seconds after I told him that the lights in the drive in turned off. Unbelievable. Service Take out Meal type Other Food: 1 Service: 1 Atmosphere: 1

Big Panda Reviews

11 months ago

The Wendy's of choice This wendys location is a good place eat at. The food taste great and fresh. The staff are friendly and welcoming. The restaurant is clean and organized. It was my first time eating breakfast here and probably the best tasting breakfast fastfood around. ***If anyone likes my honest reviews, then please like my post and follow my google account*** -Thanks Service Dine in Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5

Georgette Asboth

6 months ago

Purchased an english muffin, bacon, egg and cheese today for the 2nd time. 1st time it was great. This time it was horrible. The top part of the english muffin was totally soaked in the greasy "buttery" spread so much that I had to throw it away. I managed to eat the rest but will not be ordering this again. Service Take out Meal type Breakfast Food: 1 Service: 2

Lacey Petersen

Always just a bunch of young teens laughing and playing around as you go to the window. This time my sodas had no ice and I was missing a fry. I asked for sauces and he says "sure, I got you", then turns around grabs my bag, adds NO sauces and hands to me. His co worker laughs. I was in the drive thru with no extra time so I just left. I'd rather save my energy and just report to corporate. The manager clearly has no expectations.

Nacho Figueras

Wow I was treated like royalty. The cashier Giselle saved my life when I had a heart attack. And then she paid for my baconator combo. She also paid for my hospital bills and rent for the year. I am in forever debt to her and the entire Wendy's organization. I think that going in on that fatal day was the greatest day of my life. And the food was good. And the service was excellent. Food: 5 Service: 5 Atmosphere: 5

Jerad Cassie Anastasia Lucas Raven

A week ago

We were in the drive through and gave our order 3 times and the person on the other end kept walking away so we left, so either your equipment is bad or your employee didn’t want to work. Poor customer service.

g Zeisser

3 weeks ago

Against my better judgement, I gave this Wendy's another chance, just because it was convenient and I was very hungry. I was pleased to see that they had a fish sandwich, so I ordered a combo. Cost @ $11. When I sat down to eat, I poured the fries onto my tray and realized they were unusually thin. They appeared to be overcooked, and about a third of them were either dark brown, or hard as a rock. I separated those out and took a picture, if anyone's interested. I then looked at my fish sandwich. It also was an extremely thin fillet, and it also seemed overcooked. I bit into it and confirmed that it was very hard and tough on the outside and tasted very oily. If I hadn't been short on time and very hungry, I would have returned this entire meal and demanded a refund. Regrettably, I ate it, with the exception of the inedible fries. I took the fries to the counter, showed them to the cashier, and told him the fish was also overcooked and terrible. He brought another worker to look at them. She said everything was cooked on a timer, and that's just the way it was. But, she said she would mention it to the owner. I left, still hungry, and disgusted. What I got for my $11 meal was a bad case of indigestion. I understand inflation. I understand downsizing portions and upsizing prices. But, I also know that, when reducing cooking volume, heat and cooking time usually also need to be reduced. That clearly didn't happen here! I also understand that in retail business, repeat business is essential. That clearly is not going to happen here, either. I've been a loyal and satisfied Wendy's customer for fifty years. I've depended them for good and efficient service, quality food, correctly prepared, and delivered at a reasonable price. I was cheated at this Wendy's, and I will not return here. Service Dine in Meal type Brunch Price per person $1–10 Food: 1 Service: 1 Atmosphere: 2

Anonymous Person

I went to Wendy's earlier last week to go and get my grandparents some cheeseburgers. And I had gotten some chicken nuggets as well. And I asked for ranch for one of them and no honey mustard. And I only got honey mustard and sweet-and-sour sauce and no ranch. And they forgot my drink along with kindness. When I went in, they ignored me and seemed like I was bothering them when I asked them for my drink with my recipes. Rude workers. Trashed area. Food: 1 Service: 1 Atmosphere: 1