Great wine shop! We visited this twice before and really enjoy the wine and wine samples. I got the Crow Woods Cabernet - it was very rich and had a unique taste to it. My husband really enjoyed the sweeter wines. Definitely recommend checking out this shop while in Kitchen Kettle Village.
We had a wonderful experience here. The lady we met at the counter gave us wonderful recommendations. We had two glasses of wine and some cheese and cracks with it while sitting next to a heater in the Fall weather. Perfection🙌🏻
The wine is good. I've been here before. Their customer service is good at times, but could be better. In truth, it's just one person that walks around frowning as if we are imposing on her day. She's a bit of a walking eye roll.
This used to be my favorite place in the world. Every time we'd go to Kitchen Kettle we would stop at Waltz. I love their Fusion and I'd buy cases at a time. The last two times we went there however we were treated horribly by the new manager. She was rude and disrespectful. Last time we went with our mother to treat her to a tasting and we were spoken to so terribly, we walked out. We have been to Lancaster a handful of times since and have yet to return to the establishment. Sure, I can ship the wine from the store to my home but having an employee/management treat your guests like that is something I cannot support.
One of the workers was incredibly rude. It was obvious that even her coworkers thought she was obnoxious but didn’t want to say anything. The wine didn’t stand out. There are too many wineries and breweries in the area to waste your time here.
The wine was great but the two ladies working on April 5th were complete Karens acting like they were entitled and extremely demanding. I would get the wine to go but don’t stay unless you like Karens
We walked inside to kill some time and ended up buying. We couldn't believe the hospitality. The lady greeting people, and the man outside doing the tastings were top notch. We had no intentions of buying anything but I was blown away. They were even nice to my kids. Great job.
