called an hour in advance asking about food allergies. my daughter has a soy allergy and it’s super difficult to find somewhere to eat, especially while on vacation. while on the phone, i talked to a woman who gave me information on which meals my daughter would be able to eat. she even said that we could ask the chef more questions when we got there. i thanked her and we arrived at the restaurant about an hour later. When we got to the hostess stand we were told that they had absolutely no room for my family and i without a reservation. we are a family of 6, but there were only about 3 tables taken up in the restaurant. by her voice i could tell that she was the same woman i had spoken to on the phone. i said that i had called ahead about the allergy and was not told a reservation was required or even recommended. to that she had no response and just turned my family and i away without even an apology. i mean wouldn’t it have been common sense to tell us that we needed a reservation while i was on the phone? we left and we are very disappointed in how this all played out. will not be coming back.
Service: 1
Great quick dinner on the way to Ludlow. The sandwiches are very tasty!
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 3
Atmosphere: 4
Guitarist spot on.
Bartender in another world.
Ordered Vegan Burger got a Beef Burger.
Lady ordered a Club Soda she received another glass of Wine.
Didn't see any following.
I bartended for 10 years and had full crowd at u shaped bar with another row of patrons standing behind them.
The Art of Salesmanship with a Smile
Food: 3
Service: 3
Atmosphere: 4
