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Uncle John's Pancake House Restaurant,Fast food in Toledo

Name: Uncle John's Pancake House
Address: 3131 Secor Rd, Toledo, United States
Telephone: 14195369442
Rating: 4.0

Owner not registered

Uncle John's Pancake House

Reviews

#440 From 919 in Toledo

7.9

19 Review

Ambience

7.9/10

Food

7.9/10

Interior

7.9/10

Prices

7.9/10

Service

7.9/10

More details

Price & Cuisine

$$$ American, Diner

Establishment type

Restaurant, Fast food

Dietary Restrictions

Vegetarian Friendly

Information

+14195369442

3131 Secor Rd, Toledo, United States

Get direction

Website Uncle John's Pancake House

About

Most guests recommend trying perfectly cooked cheese omelette, bacon and hash browns. The chef at this restaurant cooks good buttermilk pancakes, strawberry waffles and French toasts. Delicious beer will make your meal even more delicious and you'll surely come back. Some clients like great coffee, lemonade or juice at Uncle John's Pancake House. This place is famous for its great service and friendly staff, that is always ready to help you. Prices are fair for the quality you receive. The fine decor and exotic atmosphere let guests feel relaxed here. Google gives it 4.4 so you can choose this spot to have a good time here.

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Anna H

Source:

3 weeks ago

Service Dine in Food: 1 Service: 1 Atmosphere: 1

Ivriy Yvonne

A year ago

Service Dine in Meal type Brunch Price per person $10–20 Recommended dishes Corn Beef Hash

Tony Brown

A month ago

Service Dine in Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5

Kelly G.

Food: 5 Service: 5 Atmosphere: 5

Lee Lawrence

A week ago

Service Dine in Meal type Breakfast Price per person $10–20 Food: 4 Service: 5 Atmosphere: 4 Recommended dishes French Toast and John's Potatoes

Alice Lemle

Service Dine in Meal type Breakfast Food: 4 Service: 4 Atmosphere: 3

Hannah Rhodes

Service Dine in Meal type Lunch Food: 5 Service: 3 Atmosphere: 5

David Lamb

Service Dine in Price per person $10–20

Renea Wilson

Service Dine in Meal type Breakfast Food: 1 Service: 1 Atmosphere: 3

Today we say GOODBYE to what used to be our “FAVORITE” Breakfast place! This morning We arrived at 9:38 was seated rite away.. 10 minutes went by and a waitress finally came and took our drink order.. Then after a few minutes we put In our FIRST food order. I ordered the portobello mushroom Benedict eggs poached HARD. Fiancé ordered The hungries breakfast it comes with two eggs he added a “third” and ordered extra crispy John’s. Food came out.. My eggs were RUNNY far from poached HARD.. He received 2 eggs not 3 his potatoes looked like mashed potatoes instead of John’s potato cooked extra crispy. So our waitress comes over we explain this issue she comes back with the “owner” she says she is going to go in the kitchen and get everything squared away.. At this point my fiancé says he will just do the Same meal as mine only difference is he will take his eggs poached soft instead of hard. The “owner” says she is going to the kitchen and going to talk to the kitchen and make sure it comes out correctly… So we wait another 20 minutes. The waitress along with table busters are apologizing at this point while we are waiting asking if we need anything because we have been there so long and everything is going wrong. Our food comes out a 2nd time My eggs we’re not perfect but I was just going to roll with the punches and not be picky until I looked over at my fiancés plate and realize he’s got a long dark hair mixed in the sauce before he even touched his plate.. At this point It’s been a hour and we are really trying to give them the benefit of the doubt because things do happen.. So after the waitress takes the plate with the hair on it to the “owner”, we sit for 10 minutes waiting to see what she says.. The “owner” walks up and says I been busy there’s a lot going on proceeds to look at me and asks me did I even try my food….? My fiancé explains the hair in the food situation and that my eggs are wrong again and even if my food was ok we shouldn’t have to eat at different times because of their mistakes. So she Says ok what can I do to make this situation better for you.. We said we know things happen and we will order our food again, because we normally do not have problems and have been loyal customers since the original location, so she went to the kitchen.. and after another 20/25 minutes we get our food for the 3rd time. Not only are my eggs wrong AGAIN, My fiancé has ANOTHER hair in his food this time it is a short black hair. We ask for the owner once again she comes to the table with the nastiest attitude and my fiancé explains there is yet another hair in a “new” plate after we have sat here over a hr and a half. She replies we aren’t going to be able to serve you today….? I’m absolutely flabbergasted this is really how you handle your establishment. You keep making mistakes and we are trying to work with you and tell you we understand things happen and all you can say after almost 2 hours of a extra terrible experience is that “we can’t serve You” I managed in food for almost 10 years so I totally get things happen but you should be ashamed of yourself. After the second time you should have taken control went to the kitchen and made it your self to make sure it didn’t happen again but instead you as the “owner” let the same thing happen a THIRD time and want to bring your nasty attitude back to the table and say you can’t serve us? Absolutely mind blowing. You should be ashamed to tell anyone you are the owner of any establishment the way you handled things this morning. I highly recommend you seek help with some Customer service classes because you are definitely lacking serious skills. McDonald’s has better service than what we received this morning. Very sad and disappointing. We will not be back. Service Dine in Food: 1 Service: 1 Atmosphere: 1