Tropical Smoothie Cafe Restaurant,Cafe,Fast food in Surprise

Owner not registered
Reviews
#209 From 288 in Surprise
4.6
13 Review
Ambience
4.6/10
Food
4.6/10
Interior
4.6/10
Prices
4.6/10
Service
4.6/10
More details
Price & Cuisine
$$$ Sandwiches
Establishment type
Restaurant, Cafe, Fast food
About
At this bar, guests may have nicely cooked flatbreads, chicken and sandwiches. Take your chance to taste great smoothies, coffee or juice. Professional employees reflect the style and character of Tropical Smoothie. Prompt service is something that visitors note in their reviews. You will pay reasonable prices for dishes.
Reviews
13 reviews
Rating
Sorting
Date
Date From - Date To
Waited 30 minutes for two smoothies in the drive thru. The girl on the phone had the worst customer service. She didn’t know what she was talking about. I asked to speak to a manager and she said there wasn’t one.
New chicken chorizo dilla looks great. Pineapple doesn't belong in there definitely cool quick bite food. Smoothie/drinks are always good but this morning you guys had a lady training a new employee. I was sitting waiting for my protein drink when I noticed no gloves or hands washed before beginning shift. Trainer failed and also did not have gloves or washed hands. Giving a 3 star because the gentleman that made my dilla was prompt and dining area was clean. Price per person $10–20 Food: 2 Service: 4 Atmosphere: 5
Very strange to be told a full hour before close that the cafe isn’t serving food. When I inquired if that was a common occurrence, I was told everyone who works there is under 18 and have to out by 10pm so they don’t have time to clean if they serve food until closing. The drive thru attendant could not tell me how often that occurred because she “doesn’t work everyday”. Service Take out Meal type Other Price per person $1–10 Food: 4 Service: 2 Atmosphere: 2
When you are told something is out but still charged for it. My husband tried telling the cashier and was ignored so he just left. As expensive as it already is it’ll be nice NOT to be charged for things not added. A month after the first incident. Today I order a kids chicken quesadilla and received the order without chicken (photos attached)… Service Take out Meal type Breakfast
As soon as we walked in 2 hours before closing we get told the don’t serve food 1 hour before they close. She was rude it is 8 and it says they close at 10 Service Take out Food: 1 Service: 1 Atmosphere: 1
avatar
ioannis onee
Source: google
2
5 months ago
Came in and waited and after 20 minutes of hearing girls giggle and mess around in the back, I yelled hello to try to get someone to the counter but they still continued to laugh around another 15 minutes. Worst service ever.
They gave me a moldy banana… Like why would you think it’s okay to give someone who’s paying for an expensive meal, a moldy banana. This has me questioning the kind of fruit this team is utilizing to make these smoothies. Not trying to be that person but I definitely won’t be returning to this location.
Updating my review: They have very good food and smoothies. My favorites are the chipotle chicken, Caribbean jerk, Blimey Limey, and Mango Magic. They weren’t consistently making them good, but they are doing much better the past few months. If you have a bad experience, give them a second try. They can go through a lot of new employees at times but I’ve been seeing familiar faces a lot the past few months and they do a great job. They are normally very fast. I have been going there several times a week lately. I went through the drive through today and they gave my dogies a treat. About 6 months ago my daughter went for a job interview and the supervisor was very rude and left a couple minutes into the interview and never came back.
Yummy smoothies! The three girls working this morning 10/29 were all so sweet! I had the Red Sangria Smoothie and it was yummy with the Edible Lime Straw! Also had the grilled cheese which was also good! It came with a side and I originally ordered the sweet potatoes but they were all out so I decided to get chips. Because I already payed and the sweet potatoes costed a bit more than the chips would, the girl threw in a second bag of chips which was very nice! Very lovely customer service and great smoothies too! Price per person $10–20
Met a friend for a smoothie. I wanted something off menu of course. The girl said no problem I'll get you a jetty with coconut, ok works for me. Was delicious.
become-owner-bg
Does this bellong to you?