Tropical Smoothie Cafe Cafe,Fast food in Frisco

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Reviews
#219 From 675 in Frisco
8.8
166 Review
Ambience
8.8/10
Food
8.8/10
Interior
8.8/10
Prices
8.8/10
Service
8.8/10
More details
Price & Cuisine
$$$ Caribbean , Mediterranean , Thai , Hawaiian , Jamaican
Establishment type
Cafe, Fast food
About
This bar offers good buffalo chicken wrap, coleslaw and buffalo chicken. Try great green smoothies, coffee or juice. Tropical Smoothie Cafe is famous for its great service and friendly staff, that is always ready to help you. The motto of this place is adequate prices for yummy meals. You will definitely appreciate the nice atmosphere. Based on the visitors' feedback on Google, this spot deserved 4.6.
Reviews
166 reviews
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I used to love this location. Im not sure what happened but the service and quality has went downhill. Yesterday I ordered a meal online for pickup and when I arrived at the pickup time it took them 15 more minutes until I received my food. That’s not even the issue. the staff did not greet me nor anyone else that walked into the store. A family walked in and waited to order for 10 minutes before anyone even acknowledged them or took their order. When the lady handed me my food she did not say one word to me. There were three employees working and not one person said one word to me or any other customers the entire time I was there. All of that to receive a disappointing wrap that was mostly ranch dressing. Service Take out Food: 2 Service: 1 Atmosphere: 1
Good food but very rude workers!!!! Food: 5 Service: 1 Atmosphere: 2
Service Take out Food: 2 Service: 1 Atmosphere: 1
Food: 5 Service: 1 Atmosphere: 2
Service Take out Food: 2 Service: 1 Atmosphere: 1
Food: 5 Service: 1 Atmosphere: 2
It was 8:47pm, when my friend and I went in to try and get dinner tonight. We were denied service due to the closing and cleaning. On the website it says the store closes at 9pm. How does an establishment close at 9pm but denies service 12 mins before closing? Please change your hours to closing at 8:30 pm, if this is the case. I wish I could of ordered dinner. Service: 1 Atmosphere: 1
These people never get my order right and they always waste my time. I demand a refund or I’m never coming back again and telling everybody about this on every review platform site. Food: 1 Service: 1 Atmosphere: 1
Service: 1 Atmosphere: 1
Food: 1 Service: 1 Atmosphere: 1
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