Vibe was good, it was nice inside. The Tapioca boba wasn't available. This changed what I was going to get. They were also out of cheesecake. But the cocoa berry bowl was good, I thought it would have more chocolate tasting, But was more of a smoothie with fruit on top. Strawberry kiwi lemonade was the winner drink today. Beach bum was a bit too sweet. Atmosphere was good, service was good just a little slower.
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 4
Service: 4
Atmosphere: 4
First impression, it looks great. The decor is stunning, lots of great spots for unique pictures. On the floor they added little “beach” areas where theres sand, stones and shells. Any parent would probably stress about their kids getting into it…I know I would
At first customer service was nice, very casual. I wanted to thoroughly look through the menu so I took about 5 minutes to read through everything.
I placed an order for 3 drinks total.
1) An Isle of birds under the category of frui-teas for $5.75. I give this drink a 2/5, it tasted more like syrup than mangos, the popping pearls were a nice touch but I couldn’t taste it since the flavor of the syrup tea was so strong, and the mango chunks were pretty hard. I wouldn’t order this one again
2) sweet sand dollar under the category of oddi-teas for $6.50. I give this drink a 3/5. Taro has always been my safe go to drink, but this one tasted very watered down compared to every other place that makes taro beverages. The drink itself was only 2/3 full with ice and boba, and the rest was whipped cream. I wish it had more taro and less whipped cream
3) Kiwi sunset under the category of lemonades for $4.55. This drink was a 4/5. I requested blueberry popping pearls to be added to my order. Without the popping pearls it’s decent lemonade. Except I had a stem in my drink.
Total spent was a little over $18
The part that disappointed me was the treatment towards staff members, lack of professionalism, and time management. It took 15 minutes for my order to be completed.
As I was waiting, the woman who I assume is the “boss” was rudely telling one of her employees to sweep the store. So he goes to sweep, and after 5 minutes I noticed she was just really aggravated with him as he was doing his job. When he tried to tell her something she just yelled at him “you need to stop yelling at me” as they went back and forth, it was obvious she was picking on him. There was another female employee, who seemed like the bosses sister/best friend that pitched in and it seemed like they were both picking on him. All of this happened in the front where customers can see…and as the boss lady was handing me my drinks…very unpleasant and unprofessional seeing that. Any issues need to be resolved and kept in the back. Customers should not be involved in work drama in any way. And if that lady was a boss, she needs to learn patience. The other employees seemed ok in work attitude, way too casual to the point where it felt like they were having a hangout and forgot that there were customers. from what I could see there was the boss, her friend/sister, and 3 other employees.
Hopefully over time whatever drama happens won’t be in front of customers, the time to make drinks isn’t slow, and they step up the customer service.
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 2
My husband and I saw this place after dropping our daughter off at New London Driving School. Upon walking in, my first impression was the super cute interior. The staff was super friendly and prepared our drinks quickly. I was impressed at the real chunks of kiwi in my fruit tea. My husband said his lemonade was very tasty as well. If you decide to open a second location, please consider Bethlehem in Barrow County. I would love to have your amazing teas closer to where I live!
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
All new locations have thier growing pains. Last two times I went in, the service was great! Simple Thai milk Boba tea was fantastic, which is my litmus test for all Boba shops.
Will look forward to trying everything else over time!
Food: 5
Service: 5
Atmosphere: 5
A tropical escape. The staff is super friendly. Our daughter has a food allergy and the staff took extra precautions to ensure there was no contamination. The drinks and food are delicious. Perfect if you ever need to get a quick beach fix.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Customer service is out of this world! My daughter was unsure of what she wanted and an extremely nice, helpful gentleman allowed her to try some ingredients before making her decision. The whipped cream is homemade and the drink she got was phenomenal! We will definitely be coming back.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
I loved my time at the Island! Tiki Island Bubble Tea Cafe could easily become my new study spot. Friendly service, great drinks, and reasonable prices are all reasons why I will definitely be coming back.
Service
Dine in
Meal type
Other
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
I've been dying to have a bubble place near me that wasn't forever away. I went in with suspicions and left very satisfied. I'm a person who doesn't normally like to try new things, but Tiki might make a change in me.
The first time I went, I got the Caribbean isle cake. It tasted just like a pineapple upside down cake and even had an actual cherry inside. The tapioca pearls were just the right amount of chewy, and at the end, I wasn't left with an absurd amount of pearls or tea. Usually, I have a lot of tea with no pearls or pearls and no tea at other places.
The staff was very friendly, and I even carried a nice conversation with the person on the register the second time I went. They also seem just generally like nice people.
So far, I've tried The Black Pearl, The Caribbean Isle Cake, and the Sand Dollar, and I've yet to be disappointed. Which for me is great, because I usually just order one thing over and over again, so I'm glad I get to be more adventurous. The tapioca pearls are a big sell point for me, and they've been made perfect every time. Will be coming before school every day if I can help it :).
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Very super friendly staff, fun atmosphere, and delicious teas! I can't wait to go back and try more! We had the "Over the Rainbow", Mango with mango pearls, and the "Beach Bum". They were all fantastic!
Service
Dine in
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
I visited the store about 2:30 Tuesday of last week. The place was clean and neat. The staff was energetic and very helpful in explaining their store and the products that they were carrying at that time. The food had not been delivered to the store at that time and they gave me idea of what to expect. Someone did a nice job of putting the decor together. It’s pleasing to the eye and the lighting was perfect to allow me to read in comfort and without straining my eyes. I ordered a peppermint chocolate drink. It was hot and savory and would be great this coming Monday and Tuesday. I have a feeling that I’ll be stopping by to sample their menu offerings in the future.
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
