Thorntons Store,Fast food in New Albany

Name: Thorntons
Address: State Street, New Albany, United States
Telephone: 18129492035
Rating: 2.7

Owner not registered

Thorntons

Reviews

#115 From 156 in New Albany

5.4

10 Review

Ambience

5.4/10

Food

5.4/10

Interior

5.4/10

Prices

5.4/10

Service

5.4/10

More details

Price & Cuisine

$ Fast Food, Breakfast, Coffee Shop

Establishment type

Store, Fast food

Features

Wheelchair Accessible

Information

State Street, New Albany, United States

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Website Thorntons

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Cassie Nicole

Source:

11 months ago

Tried using the ATM here and the machine didn't give us the money we were suppose to get so my boyfriend told the guys working and the dude said "hahaha it probably doesn't have any money in it." And kept laughing. We called PNC ourselves and they will also be getting a bad review. Nasty bathrooms. They're are usually always 2 people working so why is it never cleaned?

Riad Otoum

Source:

8 months ago

Thorntons is a five-star convenience store that exceeds expectations! They offer a wide selection of snacks, drinks, and essentials. The staff is always friendly and helpful, ensuring a pleasant shopping experience. Their clean and organized store, along with great prices, make it a go-to destination. Highly recommended!

Bart Strauss

Source:

A year ago

Have been there the last few mornings because we have someone in the hospital close to this location. From the hours of 5am until 7 am is when I’m there and the people couldn’t be nicer. Coffee is delicious and the donuts are fantastic. Thank you

Terry Bronk

Source:

9 months ago

Receipt printers on pumps not working, empty washer fluid and paper towels at pumps, bathrooms very dirty. Staff could be a little more friendly.

Kari Brown

Source:

10 months ago

How you have an attitude because I asked you how to fix the coffee machine so I could use it. Smh.. they never have the creamer in the dispenser. Some of the employees act like you are an inconvenience, and they really love their job 🙄 if you don't like customer service, then find you somewhere else to work. 🤷‍♀️

Dolly

Source:

2 years ago

Okay I waited .. I tried again. Each time I go a worker is rude. I know there are supply chain issues.. I understand you can be out of things but couldn’t you say it in a nice way?! Nope you can’t. The last time I was in I was hoping to get a 32 oz drink.. no 32 oz cups. I asked if they had any and the lady says in a smart Alec way.. “If we had any they would be out” so I told her I only brought in enough money to get the 99 cent drink. Did she say oh well you can use a large cup and we will give it to you for that.. nope. Nooo. I mean really. What happened to helping a customer? Or being nice? I won’t go to that Thornton’s anymore.

Rhonda Clark

Source:

8 months ago

It's thortons, they can't run in the bath everytime, someone goes in there . It clean when I've been there, and they have always been nice to me.

Ashley Milton

Source:

7 months ago

THIEVES! STOLE MONEY OFF MY CARD! WONT REIMBURSE AND SAID MY CARD WOULDNT WORK. WORKED PERFECTLY AT DIFFERENT GAS STATION!

Juanita Mckim

Source:

6 months ago

The donut case needs glass doors. Seen so many flies on the donuts..unsanitary.

IKE'S Services

Source:

5 years ago

I can remember when service was top notch here at this store on state st..Always had coffee, friendly service. I don't think anyone here enjoys and/ or values their job. Will spend my money elsewhere in the future. By the way,, defeats the purpose to pay at the pump if you have to go in and get a gas receipt. Reoccurring issues at this store

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