The Wine Room Restaurant,Bar in Palo Alto

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Reviews
#154 From 251 in Palo Alto
7.9
290 Review
Ambience
7.9/10
Food
7.9/10
Interior
7.9/10
Prices
7.9/10
Service
7.9/10
More details
Price & Cuisine
$$ Wine Bar, Spanish
Establishment type
Restaurant, Bar
About
Besides The Museum of American Heritage, visit Wine Room in the vicinity. This bar serves Spanish cuisine. You can always degust nicely cooked tapas, sandwiches and prosciutto at Wine Room. Based on the guests' opinions, waiters serve good Merlot. Choose between indoor and outdoor seating. The competent staff works hard, stays positive and makes this place great. Service at this place is something one can call fast. Prices are found democratic here. At this spot, people can enjoy the lovely ambiance and homey fireplace. This bar is ranked 4.4 within the Google grading system.
Reviews
290 reviews
Rating
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Date From - Date To
Food: 5 Service: 5 Atmosphere: 5
Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
Terrible service Service: 1
Favorite place in Palo Alto for 3 years now!! Great service! Staff always focus on making you feel welcome. Great wine selection not only domestic but international👌. No matter if you consider an amateur or with hight taste, you will always find the wine for you. Every time some is visiting me either friends or family, I take them to the Wine Room where we have a great time. Highly recommend it!! Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Smoked Salmon Carpaccio
Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Smoked Salmon Carpaccio
Food: 5 Service: 5 Atmosphere: 5
I’ve been a frequent customer at The Wine Room for several years now. I’ve always enjoyed the cozy atmosphere and friendly service until today. The bartender ordered me to move a couch back, which we have rotated 90 degrees. I have no problems with the request if he were to kindly explain and he asked respectfully. Instead he bossed me and ordered me to move it around. When I told him this is not the attitude I expect from this business he dismissed me. When signing for my check after we had our wines, I mentioned to him that “as the business is rightfully concerned with how the place is set up and how every piece of furniture should be in it’s rightfully designated spot, they should remove the stack of three opened wine boxes next to our seating area.” I also reiterated my grievance on his attitude while he continuously talked me down and dismissed me verbally. I shook his hand and asked for his and the manager’s name. He tells me he is the manager and forcefully threw my hand away from his. I am considering this an assault, let alone an incredible disrespect. He threatened me with the presence of security camera. It’s 2024, if you don’t have a camera above your register it would be stupidity, hence thinking my communication would be impacted by the disclosure of its existence is funny at best. The bartender and self-claimed manager is named Eddie and I will never walk through the door of this lovely business if he is at the bar. I will be a loyal customer when he is not present and will be working on contacting the owner. Such a pity. Food: 5 Service: 1
Cozy environment to drink wine. Seems like a popular date spot lol Price per person $20–30 Food: 5 Service: 3 Atmosphere: 4
Always a great time and great atmosphere. Will come back. Food: 5 Service: 5 Atmosphere: 5
Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
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