The Cheesecake Factory Bakery,Restaurant in Pleasanton

Name: The Cheesecake Factory
Address: 1350 Stoneridge Mall Rd, Pleasanton, United States
Telephone: 19254631311
Rating: 3.0

Owner not registered

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United States

Establishments

The Cheesecake Factory

Reviews

#228 From 294 in Pleasanton

6.1

29 Review

Ambience

6.1/10

Food

6.1/10

Interior

6.1/10

Prices

6.1/10

Service

6.1/10

More details

Price & Cuisine

$$ American, Dessert, New American

Establishment type

Bakery, Restaurant

Information

+19254631311

1350 Stoneridge Mall Rd, Pleasanton, United States

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Website The Cheesecake Factory

About

The cooks here prepare good oreo cheesecakes, lemon meringue and ice cream. Delicious wine or good martinis are waiting for you at this confectionary restaurant. It's nice to order great coffee, lemonade or tea. Clients don't like shrimp scampi at The Cheesecake Factory. This place is suitable for people who have dinner on the go because they can order dishes as a takeaway. Most users indicate that the hostess is patient. Enjoyable service is something guests like here. From the visitors' viewpoint, prices are reasonable. You will certainly appreciate the exotic atmosphere and spectacular decor. But google users rated this spot and it didn't receive a high rating.

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A K

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2 days ago

We started with a great server, then they switched off (we didn't know they'd switched) and then we ended up neglected. Took forever to ask for dessert, to-go boxes, and the check. Was bad with kids in the group/party because that took an extra half hour. The kids' meal fruit was definitely not fresh. It looked old, dry, and wrinkled. That's not good. Service Dine in Meal type Lunch Price per person $30–50 Food: 3 Service: 3 Atmosphere: 4

Noe Ramirez Garcia

5 days ago

My first time in, great experience, my girlfriend was so happy, from today The Cheese Factory is my favorite place, I recommend everyone to visit. Service Dine in Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Fried Macaroni and Cheese

4 days ago

Service Dine in Meal type Lunch Price per person $30–50 Food: 3 Service: 3 Atmosphere: 4

Julieth Cano

A week ago

* Imbalanced Dish Portions * Discrimination and Poor Service * Undercooked Meal * Lack of Cleanliness and Maintenance I am compelled to leave a negative review for The Cheesecake Factory due to several disappointing aspects of my recent visit: 1. Imbalanced Dish Portions: We ordered a Carne Asada Steak and were dissatisfied with the dish's proportions – it was predominantly rice and corn with minimal meat. This dish does not justify its price due to the disproportionate serving sizes. 2. Undercooked Meal: My daughter, who always insists we visit this restaurant, ordered the Fettuccine Pasta, which was undercooked. This is the first time we've encountered such an issue at any Cheesecake Factory location, making the meal unenjoyable. 3. Discrimination and Poor Service: There is a pressing need for better staff training, particularly in cultural sensitivity. My brother, who is not fluent in English, was laughed at by our server for his accent and pronunciation, which we found distasteful and disrespectful. Moreover, the server seemed more interested in the tip than rectifying the poor service provided. 4. Lack of Cleanliness and Maintenance: The restaurant, especially given its high customer traffic, desperately needs better maintenance. The women's bathroom was dirty and poorly maintained, with a foul odor indicative of plumbing issues. Basic improvements and regular upkeep are crucial for maintaining a welcoming and functional environment. I hope this feedback prompts necessary changes to improve the dining experience for future patrons. Price per person $30–50 Food: 1 Service: 1 Atmosphere: 1

Grechie Mae

2 weeks ago

Crowded! Food is horrible! Not a good restaurant to go with. If you don't get the booth area. Tables are so near with each other on the center you can hear other people's business and they're so crowded, the food isn't that great either. Waste of time and money. And we had to wait for the person that served us to get the bill or check. Terrible experience! They're not even that great restaurant. Service Dine in Meal type Lunch Price per person $30–50 Food: 1 Service: 1 Atmosphere: 1

Price per person $30–50 Food: 1 Service: 1 Atmosphere: 1

3 weeks ago