I found this shop on a whim, traveling between Utah and Colorado. I was looking for winter riding gear - Pogies and a Trek frame bag. I called around to a few SLC shops, then Denver shops since I was heading home. No dealer in either SLC or Denver had the selection of 45Nrth Pogies / Trek frame bags I was looking for. Bike and Trike showed up in my Google searches and their website confirmed the parts were available, so I stopped on my way home. Wound up spending about an hour here, talking to Jason, the owner about winter riding gear and hacks for enjoying the winter riding experience. His shop, which has been open since the early 80’s, was well equipped with gear and strong coffee. Highly recommend stopping in during your travels across the great state of Wyoming.
I probably spent at least 4k at this shop over the time I lived in the area. As soon as I moved away it was like I never existed. I called the shop a couple different times to no avail. The first time it was to order a new EBike that Specialized came out with. I believe in customer loyalty to small business, so I figured since I would be able to come through and pick it up I may as well give Jason the business instead of ordering it elsewhere. The second time I called about some warranty information on a Trek Roscoe I purchased a year prior so Trek could follow through with my claim. I ended up having to get a local shop in my new location to help me even though I didn't buy the bike from them. Looking back, I regret giving this shop my business when I could of just went elsewhere.
Very unfriendly and ridiculous service price. I was charged 26 dollars for a 2 minute service job that I just didn’t have the tools for. The guy in the shop decided to make a call (not take a call) as soon as I tried to talk to him and was very snarky with me when I did get to talk to him.
Jason and Staff are great people. This shop is really an asset to the mountain biking community here in Sweetwater County. It has the stuff you need when you need and adds friendly service to go with it. I would never have a problem taking my bike here for service.
Jason went so far above and beyond - 5 stars isn’t enough. I showed up with a flat moments before a big ride was planned to start (yea, I was THAT guy). He dropped everything, creatively managed to resolve the tricky flat, and got me riding on my way in time. Big props!