Good food, but service slow. We got extra charge for couvert, not mentioned before the bill, they asked for service in addition. They charged 5.000 extra to mix 2 natural juices in one jar.
Price per person
₲100,000–120,000
Food: 4
Service: 4
Atmosphere: 4
A beautiful and recently-renewed restaurant, with exquisite decoration details.
Regarding the service, I see there’s a huge room for improvement. I will mention the main things that were uncomfortable for my guests and I:
1. There’s no one orientating when you first arrive, and as the place is big, you can easily get confused.
2. They take hours to place an order, mainly bc there’s no enough staff members.
3. Two dishes never arrived (internal communication issues between the staff and kitchen) and when mentioning this to the manager, she said “I cannot cancel a request that was sent to kitchen because if I was not paying for it, my waiter would pay for it”, later, she came to say that not me or the waiter will receive the charge because it never arrived to the kitchen.
4. Team members, the surpassed waiters and specially the manager, lacked of active listening and attention to detail, they were nice but really need to improve in active listening.
5. They brought coffee before we specified we wanted it. We had to drink it eitherway (otherwise the waiter will have to pay)
6. Took an excessive amount of time to get the bill, correct the amount and pay.
7. Food was a bit salty.
I would not come back to this beautiful place, they should hire more waiters and listen actively.
Very nice restaurant with very good food and service.
Service
Dine in
Meal type
Dinner
Price per person
₲40,000–60,000
Food: 5
Service: 5
Atmosphere: 5
Comida:
- En abundancia y bien servida. Y con un sabor bien casero y rico.
Servicio:
- La mejor atención por parte de los personales, muy atentos en todos los pedidos, la comida llegó en el tiempo correcto y la amabilidad con la que te sirven es de destacar. Esta clase de experiencia hace que uno realmente valore a los personales.
Ambiente
- Sin lugar a duda, el motivo por el cual muchos vienen también, una antigua casona, remodelada y con una temática entre lo viejo y lo nuevo, combinación perfecta. Ambiente súper fresco dentro del local.
Service
Dine in
Meal type
Brunch
Price per person
₲40,000–60,000
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Entrada Con Pan Casero
Ein wunderbar stimmungsvoll beleuchtetes Lokal. Wir saßen im Gartenbereich und genossen die Atmosphäre.
Das Essen war super-lecker und absolut empfehlenswert. Der Service lies ein wenig auf sich warten, war aber dann soweit in Ordnung. Sie haben eine tolle Auswahl und geschmacklich war es hervorragend.
Service
Dine in
Meal type
Dinner
Food: 5
Service: 3
Atmosphere: 5
Un alfajor inolvidable, repleto de dulce leche, su café suave y rico, su ambiente con buena estética y agradable, su atención se lleva todas las estrellas. En resumen, un lugar TOP
Food: 5
Service: 5
Atmosphere: 5
El lugar, la atención y la comida exquisita, hace de esto algo maravilloso!
Hay menús y precios para todos los bolsillos y el tamaño de los platos súper abastecedores! Recomendadisimo, está cerca del paseo de las artesanías, de la Expo frutilla, etc.
Food: 5
Service: 5
Atmosphere: 5
