Tealive & Bask Bear Kuala Ketil Commercial Centre, Kedah Store,Cafe in Kuala Ketil

Owner not registered
Reviews
#39 From 91 in Kuala Ketil
4.6
10 Review
Ambience
4.6/10
Food
4.6/10
Interior
4.6/10
Prices
4.6/10
Service
4.6/10
More details
Price & Cuisine
$$ International
Establishment type
Store, Cafe
Reviews
10 reviews
Rating
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Date From - Date To
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rockapito
Source: google
10
A year ago
I'm here just to redeem Shopee voucher (Shopee Farm game) for their signature brown pearl sugar milk tea. Their receptionist quite shock and didn't know about this.But all things working fine when I ask them to scan the voucher. I got 2 vouchers and redeem 2 cups at once.😋 Service Take out Meal type Other Price per person RM 1–20
Fast service, friendly staff, nice & clean interior/restaurant.👍👍👍 Service Take out Meal type Other
The food here is closed early before 7pm. Please take out your menu on the board first after the order close. The drink taste also so so but the waiter is nice
i hv such a bad experience here. I need to wait more than 10 min to place my order even though i was the first cust in the que. Your staff make their job half heartedly even though there were a lot of people waiting, they dont even have a common sense to make their job faster. It was like watching your staff working in a slow motion mode. So overall i can say that i need to wait about 30 min to get A CUP OF DRINK even though i was the first cust to que.
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Shel Nguyen
Source: google
2
2 years ago
Today I bought milk tea here and there were a lot of people so we had to queue BUT the problem was the staffs worked really slow (athough there were 5 of them), they took way too long to make orders. In addition, they were not professional and not friendly at all which made customers disappointed. First time I saw a cashier TALKED ON THE PHONE while working and let customers wait to order, her attitude was bad as well . I feel like she was not happy with her work or something lol . I paid for my drinks not I asked for free so I hope Tea Live needs to train the staffs better if you don't want to lost customers. And one more thing when I received my drinks I asked for a plastic bag and the staff just gave me to put the drinks in by myself lol. I love milk tea and I've tried a lot of brands but this is the 1st time I have to write review to complain the worst customer service.
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Noah Dave
Source: google
2
2 years ago
As a tealive regular customer, this is the worst tealive branch i've gone. Very very slow service, unfriendly staff, no assist, and they make the customers wait in a lonngggg queue. Read a lot of bad reviews here but I just want to give a try but i was totally disappointed. All the bad reviews are true. Please don't come here if you don't want your day to be ruined. The one in SP is much much better.
I am quite flabbergasted (but nonetheless glad) the fact we have Tealive in Kuala Ketil. I guess it’s a great news for Tealive devotees (especially after the meLangkawi fiasco 👀). The cafe seems cozy and modern. I mean, new is always better right? Menu is as you would expect from any other Tealive establishments. It opens at 1000hrs but I would suggest for tea fans to come after 1030 or 1100hrs as they need time to prepare tea, bubbles and such.
Will not come to this branch again. Staff buat kerja lambat, order coffee smoothie but liked ice coffee. Haha sangat cair ye. Service Take out
Always close for delivery even there are no customer at vendor, cannot pay with ewallet and card. I think there are fraud and neglegence in tealive kuala ketil.
was the 1st customer..in the mrg..about 10.30am.. ordered americano n lattee ..to my surprised . the barrister gave me iced americano n iced lattee..
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