SusieCakes - Lafayette Bakery in Lafayette

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Reviews
#56 From 70 in Lafayette
7.1
51 Review
Ambience
7.1/10
Food
7.1/10
Interior
7.1/10
Prices
7.1/10
Service
7.1/10
More details
Price & Cuisine
$$ Bakery, Dessert
Establishment type
Bakery
Reviews
51 reviews
Rating
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Date
Date From - Date To
Food: 5 Service: 3 Atmosphere: 3
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S Yee
Source: google
2
2 months ago
Food: 1 Service: 5 Atmosphere: 5
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Melinda Guo
Source: google
2
A month ago
Food: 1
Food: 1 Service: 1 Atmosphere: 1
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Kathy C
Source: google
10
6 months ago
Not a cake person but if I’m near a location, I make the exception for SusieCakes! Our favorite flavors are vanilla celebration, lemon, carrot & chocolate marble! They also sell by the slice & it’s a generous slice for almost $8 so kudos on not only being good but reasonably priced!
Dear Suzy Cakes Please explain to me why on the most important holidays you prepackage your products? For instance on Valentine's Day you only sold items you chose to sell. What if customers do not like certain types of cakes and cupcakes? Not every customer has access to a computer to do a preorder. I was very disappointed yesterday when I tried to purchase red velvet cupcakes and peanut butter cookies for my husband on Valentine's Day. I don't think it's good customer service when my items are chosen for me and not by me. Maybe you should rethink your holiday menu and service. It may be beneficial for your employees but not for the customers who patronize your establishment. Food: 5 Service: 3 Atmosphere: 3
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S Yee
Source: google
2
2 months ago
We went to their Lafayette shop today and brought two cakes. One chocolate and one red velvet, both were the small cakes and total for both was over $100.00. After dinner, we cut both cakes and the chocolate cake was terrible. It was not fresh and tasted worst than the one we could have gotten at Costco. The red velvet cake was okay but not worth $50.00. Needless to say there are much better cakes with other bakeries. This is the last time we will visit them. Food: 1 Service: 5 Atmosphere: 5
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Melinda Guo
Source: google
2
A month ago
Got a bday cake here, and oh my lord this is the most sugary thing I have ever eaten in my life. I think three quarters of this cake is made of pure sugar. I forced myself to have three bites and my husband didn't finish his small piece either. I think we have to throw the rest away. If they can cut the sugar in half, it'll be a better cake. Come on Americans, try to bake with less sugar and you'll find a whole new world that's tastier and healthier. Absolutely not recommend unless you want diabetes Food: 1
Lady serving the cake and boxing was super rude to me and my wife. She told us that she dropped our cake and it got messed up, and wasnt sure if we wanted another one… then I responded with “Yes we would like another cake”. Then she very disrespectfully tells us “well thats fine, I can just give this free cake to someone else, I have no problem with that”. This was confusing to us because she never once told us that she was going to give us the messed up cake plus another new cake… she was the one that asked the confusing question, without giving all the relevant details. That lady servicing the cakes on 12/16/2023, has poor communication skills and might need customer service training. As a long time customer, I don’t appreciate her condescending rude remarks. 0/10 would not recommend. Food: 1 Service: 1 Atmosphere: 1
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Jahan Vijeh
Source: google
10
3 years ago
SusieCakes is hands down my favorite bakery!! The cakes are so very delicious and you can customize your cakes and cupcakes as well. The staff is always nice and friendly. The only other bakery I'd go to is my cousin's and/or sister's if they ever open one lol
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