My husband and I usually order from the other surfin' donuts (on Alicia/Trabuco) since it's closer to us. I made the mistake of putting my online order to this location, and boy was it a mistake. My husband went to go pick up our order and when he got it home, I opened my box up to find moldy bread (see photos). That is a LOT of mold. I don't understand how someone could have taken this piece of bread, toasted it, and not seen that much mold. Clearly upset, I called the restaurant to let them know and to get a refund because my husband and I were not going to eating anything after seeing this. I was told by the girl who answered the phone that the refund has to go through the manager, which is understandable. After agreeing to wait for manager approval, I receive a phone call through door dash. Apparently, the online ordering system goes through door dash so I had to speak with them regarding getting a refund. The man I spoke to through door dash then said he could only issue a refund for the plate and not the whole order since only the breakfast plate I ordered had mold on it. Someone, please make this make sense. If I'm served a slice of moldy bread, God only knows what else is going on behind that kitchen. So the door dash representative told me that I would need to go through the customer service survey to request a full refund. It really should not be this difficult to be refunded after being served spoiled food.
I grabbed a breakfast burrito, a glazed and chocolate donuts. Everything was delicious and the burrito was one of the best I’ve had! Portions were generous too.
Love this place. Great donuts, great breakfast burrito. This is our go to weekend calorie splurge.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Always amazing! The staff is super friendly and the food is always great. We love their breakfast burritos the most (steak, bacon, and veggie are the go-tos), and make sure to get the green sauce. Donuts are awesome and my kiddos love the variety.
Normally this the go-to place for donuts and breakfast burritos for my wife and I but it's progressively worsened over time. Today my burrito with chorizo was so burnt I couldn't even finish it. Unfortunate because we love this place, hopefully it was just a bad day.
This is my absolute favorite place to go to for breakfast burritos & donuts! The breakfast burritos are huge & incredibly delicious! Every donut I’ve had has been amazing & their donut holes taste like sugary clouds. Id also highly recommend their fresh squeezed orange juice. I love this place & come as often as I can for breakfast! 10/10 recommend!
