Subway Restaurant,Fast food in Summerville

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Reviews
#153 From 238 in Summerville
6
10 Review
Ambience
6/10
Food
6/10
Interior
6/10
Prices
6/10
Service
6/10
More details
Price & Cuisine
$$$ Fast Food, Sandwiches
Establishment type
Restaurant, Fast food
About
Many visitors point out that waiters offer tasty meat sandwiches, steaks and rolls here. Guests don't like biscuits at this restaurant. The cool staff works hard, stays positive and makes this place great. A number of reviewers mark that the service is terrific. But people rate Subway below average on Google.
Reviews
10 reviews
Rating
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Date From - Date To
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Dorothy
Source: google
10
A month ago
I’ve always had a good visit with this location :) and I enjoy doing mobile pick up :) I run in and I run out. I did try the churro…and it was disgusting. It smelt great but tasted like a roll of chemicals. Could just be my taste buds. I plan on trying the pretzel & footlong cookie soon. Fingers crossed y’all. Food: 5 Service: 5 Atmosphere: 5
I placed an online order for this location tonight at 5:10pm as I pass by it on my way home from work and it was the closest location to me. I got 2 turkey footlongs; one with pepperoni and one with bacon. I arrived at 5:27pm and my order wasn’t completed which was not an issue at all since I was in no rush and I saw the amount of online orders that were coming in on top of the customers in store. The two guys behind the counter looked really stress (I completely get it as I used to work in food and bev) but they were both very polite. My issue is that they were rushing to get all the orders out on time and after waiting for 40 minutes they forgot to cook my bacon. It’s not a big issue, I just took it off the sandwich, but was still a little upset since I paid extra for the bacon. No fault to the two individuals, but it may be a smart idea to have more than 2 workers behind the line during dinner hours. Service Take out Meal type Dinner Price per person $10–20 Food: 2 Service: 4 Atmosphere: 4
Came in March 5 around 6:45 young lady and a young guy were working as soon as I went to order the guy goes to order the guy goes... "Done" and apparently goes on break as it gets busy again with the screen beeping with online orders like crazy! She takes care of me very professionally this young lady needs a raise!!!! She was great! Him .... Not so much Service Take out Meal type Dinner Price per person $10–20 Food: 4 Service: 5 Atmosphere: 4
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Joshua Hope
Source: google
10
2 weeks ago
Finally, for the first time ever since moving to South Carolina 4 years ago I was greeted with outstanding customer service, a smile, and they prepped the food fresh to order correctly. The two individuals working on this specific date of the review on sunday, it was a female and a male both, they should both get promotions for their outstanding efforts
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AJ
Source: google
6
2 weeks ago
Subway should think about having someone on shift specifically for online orders. Having both staff members work on orders for people who actually come inside and the orders online creates a serious delay and is not efficient. I came inside to see a long row of online orders being worked by the only two workers inside, while a couple of customers who came in along with myself waited with no acknowledgement. Food: 4 Service: 1 Atmosphere: 3
I am here at subway eating right now. I rarely write reviews but the 2 young men behind the counter are probably the most polite and professional fast food workers that I think I have ever encountered. They clearly take pride in their work. They end every sentence with sir or ma'am to every customer. They communicate effectively with each other. They elevate the atmosphere in a way I haven't seen in a subway in a decade. Give them a raise or your gonna lose them. I was so impressed if I was hiring right now I may have offered them employment. Ones name is Aiden and the other is about 5'9" with a dark hair and beard. All I gotta say is wow. Good job fellas! Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
This location needs to be reminded that customer service requires her to be nice to everyone including delivery drivers. And it needs to be cleaned and restocked. Service Delivery Meal type Lunch Service: 1 Atmosphere: 1
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Al
Source: google
2
A month ago
The Manager or leader, I don't know, is as rude as a person can be. I will stay hungry before spending one cent at this Subway. Food: 3 Service: 1 Atmosphere: 1
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Cory Marlow
Source: google
2
A month ago
The workers took 10 mins to make 2 sandwiches both of them act like there new that's unacceptable Service: 1
Unacceptable. Order placed online. Delivery Driver did not pick up all items. Was told that because they had a catering order mine pretty much didn’t matter and “some stuff just doesn’t happen”. Was charged for all items, yet did not receive all items. Was told manager Shannan was not available because of personal issues and was the only person that could issue refund. Why did I pay for a delivery service if I had to pick up my own food? Refund me my money. Service Delivery Meal type Lunch Price per person $10–20
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