Subway Restaurant,Fast food in Broken Arrow

Name: Subway
Address: 3313 S Elm Pl, Broken Arrow, United States
Telephone: 19184557827
Rating: 3.0

Owner not registered

Subway

Reviews

#182 From 257 in Broken Arrow

6.0

119 Review

Ambience

6.0/10

Food

6.0/10

Interior

6.0/10

Prices

6.0/10

Service

6.0/10

More details

Price & Cuisine

$$$ Fast Food, Sandwiches, American, Deli

Establishment type

Restaurant, Fast food

Information

+19184557827

3313 S Elm Pl, Broken Arrow, United States

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About

Visitors may order nicely cooked meat sandwiches, pork and meatballs at this restaurant. You will be offered good lemonade. A number of people say that the staff is cute here. The prompt service is a great advantage of Subway. But many clients who use Google didn't grant this place a high rating.

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Kowlic

Source:

A month ago

I came in 30 mins to close. Roslyn was such a sweet and extremely helpful worker. She was just so nice and happy the whole time I was in there. She made my delicious meatball sub just how I like and provided me with the most amazing customer service I have had in a long time. Her smile was wonderful to experience to end such a long day I had. Thank you Roslyn for being you. -Kali Meal type Dinner Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5

Arlene

2 months ago

So. I didn’t eat here. I know, I KNOW! Why a 1 star? Well me and my boyfriend rolled up one evening about to get our sandwich on, right at that moment we saw one of the workers, a young guy, had done a running slide across the floor. We looked at each other and concurred that if they are just goofing off, playing on the floor, touching the ground in between customers. Then it’s probably gross and unsanitary to begin with. Which is such a shame because we live just down the street. Every time we pass this subway, that’s all I remember. We could go to Subway by Walmart but I won’t go on principle because they won’t accept coupons. The next closest is down the road but it’s so far, so I guess we just don’t get subway anymore even though we rarely did in the first place!!! Food: 1 Service: 1 Atmosphere: 1

Ginger Wilkins

3 months ago

First off the manager is very rude. When I told her she needed better customer service she told me there's another Subway three miles away & suggested I go there. I ordered a 6-inch turkey & cheese, sandwich only and was charged over $8. There was very little turkey. I called another Subway and she said after tax it would be just over $5. She told me she had worked there for 7 years and wasn't lacking for business. I won't go back, I work hard for my money too & I don't need to be ripped off by a rude manager. Food: 3 Service: 1 Atmosphere: 2

Rachelle Bellis

Ordered sandwiche, chips, cookies via DoorDash for my son as we were at work. Sandwich was made incorrectly was supposed to be ham/cheese/mustard and was made ham/cheese/Mayo When I called the store and requested a new sandwich to be made and delivered employee was rude and stated we don’t do that, she said I could request refund through door dash or bring sandwich back and they would make another. I said I’m traveling for work I have no way currently to bring the sandwich so what is my son to do for lunch. I said if I request a refund and I have to then come back in later to get another sandwich it will be made correct and free she said it absolutely will not be free. I asked to speak to a manager she claimed to me a manager I said I highly doubt that cause a good manager would never speak to a customer the way you are she said sorry have nice day and hung up on me. So not only are the people at this store rude, run by teenagers and incompetent of reading a ticket they don’t believe in fixing a situation. I will not be going back to this store or any other subway as the cost is ridiculous, they no long accept coupons. And this! Right here I’m having to type out on customer service instead of talking to someone. Trying to contact customer service is ridiculous Service Delivery Meal type Lunch Food: 1 Service: 1 Atmosphere: 1

Kent Daniel

7 months ago

I ordered a tuna sub. What was delivered was something else. When I called, the female that answered the phone said she was a minor and there was not an adult on the premises, so there was nothing she could do. She did say I could call back later when her manager, an adult, would be there. The receipt for what I ordered and a snappish of what I received. Service Delivery Meal type Lunch Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1

Adam Hill

Walked in to a guy coughing continuously near all the open foods with no mask and was basicly completely ignored then both employees went to the back instead of anyone even asking what I would like... save your money and spend it at another sub shop that will appreciate you and not contaminate the food.. Service: 1 Atmosphere: 1

Ross Stedman

4 months ago

Never had a problem at subway but I’m not a fan of a rude worker. Whoever the manager that was training or whatever she was needs a better attitude when she’s working. A good way to run customers off Food: 2 Service: 1 Atmosphere: 2

DkAdkisson

5 months ago

Only 1 star because I can't leave 0. HORRIBLE customer service. I walked in at 5:30 on 9-6-23. There were 2 employees that I could see and they were both working on a call in order, and the place was empty. So I waited. The girl looked at me and said just 1 moment (she was in the middle of a sandwich). When she finished that one, she moved on and started the next one of the 5 loves of bread that were sitting out. I asked her if she planned on making all 5 of the others before mine and she said "welllll.... YEAH!" I find that behavior so sad. If there's a customer, in the flesh, waiting, get their ONE sandwich made, THEN return to your call-in. To me, that's common sense. So when I turned to leave, she said "Walk out then!" She's disgusting, I'm disgusted, and I will NOT go back. Service: 1

Paddock

This location should be checked out through the health dept. Nasty store, used glove sitting by the register, used gloves to take cash and then make another sandwich. VERY rude customer service. Run as fast as you can before even stepping foot in this place. Food: 1 Service: 1 Atmosphere: 1

Taylor Terhurne

Should advise customers that your coupons won’t work on certain sandwichs before they order. Overpriced otherwise. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1