Subway Restaurant,Fast food in North Brookfield

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Reviews
#4 From 9 in North Brookfield
6.6
10 Review
Ambience
6.6/10
Food
6.6/10
Interior
6.6/10
Prices
6.6/10
Service
6.6/10
More details
Price & Cuisine
$$$ Deli
Establishment type
Restaurant, Fast food
About
Come here for good sandwiches if you are hungry. Many guests note that the staff is competent at this restaurant. Fast service is something clients agree upon here. SUBWAY has got Google 4.1 according to the guests' opinions.
Reviews
10 reviews
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I believe this review is dependent on who is working, but I tend to go often on Sunday evenings and the few young kids who work there during this shift are HORRIBLE. Horrendous customer service, bad attitudes and a complete lack of care when preparing the food. I have two toddlers and now, a newborn, so I rely a lot on ordering on the mobile app so I can quickly and conveniently run in to pick it up. However, the sandwiches are even worse when ordering via the mobile app. It seems like they assume that because it’s a to go order they have less accountability. The subs I bring home look like my toddler made them! During the week, I get a very different experience. I guess Sunday isn’t subway day anymore, disappointing. Service Take out Meal type Dinner Price per person $10–20 Food: 2 Service: 1 Atmosphere: 3
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brett smith
Source: google
6
4 months ago
Ordered online and they messed up 2 of the salads Service Take out Meal type Lunch Price per person $10–20 Food: 3 Service: 2
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Jonah
Source: google
6
5 months ago
This Subway is a staple in North Brookfield as we do not have that many food options here and they are quick and easy location to grab a bite on the go. The only thing I will nitpick is the lack of attention and inconsistency for online mobile orders. Very rarely do they actually take into consideration some of the specific instructions or the amount of condiments being used for your sandwich. For example on the mobile app if you wish to have extra mayonnaise, extra cheese, you want it cut a certain way or whatever, you will come to find out that by the time you open up your sandwich you're not getting exactly what you had asked or paid for. I have done many mobile orders here and I do prefer to have extra amounts of condiments on my sandwich or multiple kinds and they seem to put almost standard amount or none at all in my sandwich. They have also forgotten to put other condiments I had asked for and only did the one. And if you ever order chips or drinks with your sandwich on the mobile app do not expect a quick and easy grab-and-go you will have to ask them for the drinks and chips that you had paid for because they don't seem to leave those out for you where they normally place the sandwiches on the shelf for mobile order pickups. Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 3 Atmosphere: 3
Store was clean and neat. I ordered the #4 and my wife got the #20 The Sandwiches were pretty good, you Can tell they are putting more meat on the Sandwiches. Service Take out Meal type Dinner Price per person $1–10 Food: 4 Service: 5 Atmosphere: 4
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Branden Ford
Source: google
2
5 months ago
Worst subway I’ve ever been too, rudest employees I’ve ever met Food: 1 Service: 1 Atmosphere: 1
The subs are always good. always ask about how much sauce I want. Plus, this time I got an extra cookie (idk if on purpose or not, but still good) Service Take out Meal type Dinner Price per person $10–20
This is hands down the cleanest Subway I have been too. Amber was awesome, great personality. We only get to North Brookfield occasionally but we'll always grab a sandwich there. Keep up the good work. Service Dine in Meal type Lunch Price per person $10–20
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Carl Bernard
Source: google
10
3 years ago
Great spot for a subway restaurant right in the same building my primary care doctor is in. The fellow in there was very pleasant and quick with my order. I got a chicken caesar wrap and 3 cookies. The wrap was great! Will use this one again. You can call ahead and will have your order ready when you arrive.
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Nick Newman
Source: google
2
6 years ago
Managers need to be trained better!!! My wife left my credit card behind after placing an order, an associate picked it up and left it behind the counter. This was a Thursday. We went back on Saturday, 2 days later. When we asked another associate about it, she confirmed her co worker left it for a manager, but did not know where she left it and said to call on Monday for a manager. When I called to speak with a manager, Matt (the manager on duty) told me he threw it away. Why would you throw someones credit card away without waiting for a week or so to see if they come by to retrieve it??!! His reason was because he did not want someone to get it and use it. THEN HOLD ONTO IT FOR A WEEK TO SEE IF THE OWNER COMES TO GET IT! Not a decision to make so quickly.
I believe this subway is under new ownership from a few years ago. The new owner (assumingly) keeps the site much better than before. The food is fresh and the eating area is clean. They are very popular in our town for lunch and dinner. I am not the biggest fan of subway but there is nothing wrong with this location.
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