Subway Restaurant,Fast food in Fountain Hills

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Reviews
#50 From 78 in Fountain Hills
7.9
77 Review
Ambience
7.9/10
Food
7.9/10
Interior
7.9/10
Prices
7.9/10
Service
7.9/10
More details
Price
$$$
Establishment type
Restaurant, Fast food
About
A lot of people say that waiters serve tasty sandwiches and good lawar here. The chef at this restaurant cooks nicely cooked biscuits. Professional employees welcome guests all year round. Fast service is something that visitors highlight in their reviews. As for the Google rating, SUBWAY earned 4.
Reviews
77 reviews
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Will not be coming back. Sad to see this store remodeled and things don't work. Came in soda machine was out of order, went to order 2 subs ,steak and meatballs.... Informed out of steak. (I'm sure more was in the back but didn't want to get it). I said meatballs then. Went to order 2 footling meatballs told they only have enough for 1. Changed order again... As I was paying 2-3orders came in online. Server then called to back and said "heat up more meatballs in the microwave we have a couple orders for meatball subs coming in. Put it in and hit 0" How wrong is to tell me your out when I want it but then heat more up as I leave. Will not be back. Sure if I went in first thing this morning there would have been steak and meatballs... Your not out you just don't want to make more. Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 3
I come to this subway often and normally the employees are kind, welcoming and happy to make you a sandwich. I went today and they were working on a massive order and obviously busy and I was content to wait but when the young girl came to build my sandwich, she was visibly annoyed that I was there and very sloppily made my sandwich. I normally like Italian herbs and cheese bread and she told me all they had was wheat but there was a whole tray of herbs and cheese behind her. When I asked, she snapped that they were for the big order. This is your job, things get busy.. if you’re unhappy with your job, maybe you shouldn’t work there. I won’t be returning. Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 1 Atmosphere: 1
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Rico918
Source: google
10
9 months ago
Ordered Subway Club! Delicious! I told the young lady to add whenever and she really made it perfectly. Service Dine in Meal type Lunch Price per person $10–20
Disgusting Dining Area and Expensive. Alerted workers there was a giant spill. They blamed it on the kids and never cleaned it up and there was no one in the store for 30 minutes after I ordered. Every table dirty and for a footlong subway club, drinks and chips it was $15.00. Ridiculous and sad Service Dine in Meal type Lunch Price per person $10–20
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John Jill
Source: google
10
9 months ago
Bob did a Great Job preparing my sandwich 🥪, he built it like a construction specialist! He made it a Happy moment for my day! Bob’s personality shined and this visit a memorable one! Bob’s sidekick was equally helpful and friendly! These two people made an ordinary experience a memorable one! Nice 👍 Job Both of 🫵! Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Sandwich
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K S2000
Source: google
10
3 weeks ago
Fresh subs and friendly service - ordering on the app is easy and convenient Food: 5 Service: 5 Atmosphere: 5
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AZ XGameplay
Source: google
2
11 months ago
I visited this location at 7pm, at first I questioned if the store was opened since the dining room lights where turned off, the door stated they where open until 9pm, so we went inside and ordered our subs. The employees were not the friendliest, there was thing younger girl who started to take our order with a real annoyed look on her face and earbuds in her ears and apperantly they where out of a lot of items such as breads and sauces. There is a lack in customer service for sure.
Area is closed don't waste time coming guess they remolding.
I’m not a big Subway goer. But it’s nearby so my mother in law and I came over here and ordered. My mother in law got 3 ft long sub sandwiches but one of the sandwiches she had made into a 1/2 tuna and 1/2 cold cold. No big deal right? I mean we are paying customers. So what does it matter how we have our subs prepared price isn’t much different and didn’t ask to be charged less or anything of the sort. We figured we’d be charged for each sub properly. Either way when we were being rung up a employee named Kate, (a skinny, younger white female with longer light brown hair w/ grown out blonde highlights) when the young man (skinny, light skinned white male, with brown hair can’t remember his name) who made the sandwiches told her what they were and how the one foot long was 1/2 & 1/2 she had a fit, screaming at the young man totally trying to belittle him in the store like you could tell he was really upset by the way she was talking to him but like a professional the young man didn’t allow her to get under his skin and he kindly just appeased her… Meanwhile I’m still in line waiting to place my order so the younger man starts making my sandwich and I notice there are horse flies flying all over in the subway. So I asked them if they had a fly swatter, Kate responded with “Why would we have a fly swatter? Does it look like we sell them here?” In shock due to her response I responded back “You have flys all over your store.” Kate then responds “Not my problem they’ve been in here all day. Deal with it.” At that point I was just done with the store I couldn’t even tell the nice young man what I wanted on my sub I was so disgusted. Moral of the story is KATE NEEDS TO BE FIRED IMMEDIATELY! She had to have provided me with the worse service in Subway history. The young man however who was working that day should be promoted and seriously given a job over at corporate in the customer relations, quality control department, somewhere along those lines bc the way he handled nasty potty mouth Kate was amazing and shouldn’t have to work along she a nasty female. Kate you should be fired, your behavior, and attitude are a horrible representation of everything Subway is not and never wanted to be. Thanks for reading! Service Take out Meal type Dinner Price per person $10–20
Three different times I tried to order a meatball sub from both Fountain Hills locations (2). They run out of them by 7:00 PM. Today one of the restaurants is closed for remodeling. Never saw a sign before they closed. The absentee owner of these two stores doesn't care about his customers,apparently. I don't plan to ever use them again. Service Take out Meal type Dinner Price per person $10–20
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