Subway Fast food in Manatí
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Price & Cuisine
$$$
Fast Food
Establishment type
Fast food
Features
Reviews
57
reviews
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Source:
2
A month ago
We're from Puerto Rico but have lived in the States for over 30 years. We're visiting PR for the Christmas holidays. We have received excellent service at every sit-down and fast food restaurants we have been to, with one exception: the Subway in Plaza Monte Real, Manati, PR 00674 (store #56363-0). We went there on December 18, 2023, at noon, for a quick bite to eat before going shopping. Big mistake! For context: we drink neither soft drinks nor bottled water, so I asked the cashier for two cups for water. The very grumpy cashier told me, "I can only give you one cup" (she handed me a tiny paper cup). To my surprise, when I went to the vending machine, there was no water! I then asked the grumpy cashier where we could get some water and she completely ignored me! My husband then asked the other associate, a young lady --who was also grumpy --and she also ignored my husband! We were forced to eat our sandwiches without water! In our many years of eating at Subways in the States, this is the first time ever we have been denied water! I don't even want to imagine what would've happened if we had choked on our sandwiches and didn't have water available. To the owner(s)/manager(s) of this particular Subway franchise: please train your employees better and make sure they understand the importance of good customer service. It goes without saying that we have many dining choices (including the Pollo Tropical next door), and we have warned our family and friends to avoid this particular Subway in Plaza Monte Real, Manati, at all cost. To recap: It is ridiculous that your employees didn't have the common sense of giving drinking water to two senior citizens who just wanted to get a quick bite. By the way, we ended up going to Pollo Tropical, where we finally got some water (and coffee!) from some very friendly employees. That's all!
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 1
Atmosphere: 1
Source:
10
A month ago
W
Service
Delivery
Meal type
Dinner
Price per person
$100+
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Spicy Italian Flatizza
Source:
4
4 months ago
Los empleados no son serviciales. No había gerente y el servicio fue pésimo.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 1
Atmosphere: 3
Source:
10
9 months ago
Food: 5
Service: 5
Atmosphere: 5
Source:
6
A year ago
Buena ubicación. Pero la calidad del servicio a desmejorado un poco. La actitud de algunos empleados puede mejorar. A pesar de todo no está tan mal .. todavía
Source:
2
A year ago
There service is horrible
Always talking and keep u in drive thur for an hour
They are not good with customers as well
Wouldn't recommend this one to anyone
Source:
2
A year ago
Se tardan en atenderte, te tiran la bolsa con la comida, hacen la orden mal y si se lo dices te tratan peor.
Pésimo servicio.
Source:
2
A year ago
Súper lento a cualquier hora.
Source:
2
2 years ago
Haven't eaten all day so I ordered a salami sandwich with extra salami. When i got home, i got a B.M.T. Never going again.
Source:
10
2 years ago
Great and healthy place to eat
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