Subway (Stephens St) Restaurant,Fast food in Roseburg

Owner not registered
Reviews
#92 From 162 in Roseburg
7.7
134 Review
Ambience
7.7/10
Food
7.7/10
Interior
7.7/10
Prices
7.7/10
Service
7.7/10
More details
Price & Cuisine
$$$ American, Fast Food, Deli
Establishment type
Restaurant, Fast food
About
Most guests point out that employees are patient at this restaurant. The nice atmosphere makes a positive impression on visitors. Based on the users' feedback on Google, Subway (Stephens St) deserved 4.2.
Reviews
134 reviews
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Been going here regularly for years but tonight was literally the worst and most degrading service I've ever had. The sandwich maker Trevor was rude, angry, and belittling. He yelled at us to give him 15 minutes to make our sandwich, belittled us for not toasting our sandwich because in his words it would hold together better, then persisted to call us stupid for not toasting it. This nightmare of service didn't stop there. When I asked for the manager he rolled his eyes and refused to tell me. Finally telling me her name was Tracy and would be there tomorrow. I said thank you and he just said YEP and called me the f word under his breath. Our sandwiches turned out to be sloppy mess that couldn't even be eaten without a fork. I'm absolutely disgusted and horrified with this service. Subway Should do better Service Take out Meal type Dinner Price per person $10–20 Food: 3 Service: 1 Atmosphere: 2
Been going here regularly for years but tonight was literally the worst and most degrading service I've ever had. The sandwich maker Trevor was rude, angry, and belittling. He yelled at us to give him 15 minutes to make our sandwich, belittled us for not toasting our sandwich because in his words it would hold together better, then persisted to call us stupid for not toasting it. This nightmare of service didn't stop there. When I asked for the manager he rolled his eyes and refused to tell me. Finally telling me her name was Tracy and would be there tomorrow. I said thank you and he just said YEP and called me the f word under his breath. Our sandwiches turned out to be sloppy mess that couldn't even be eaten without a fork. I'm absolutely disgusted and horrified with this service. Subway Should do better Service Take out Meal type Dinner Price per person $10–20 Food: 3 Service: 1 Atmosphere: 2
Went there and a fat guy was working so I figured he probably knew what he was doing but to my surprise he didn’t he made the wrong sandwich and charged me for three footlongs when I got two footlongs and one 6 inch do not recommend and will not be going back Service Take out Food: 1 Service: 1 Atmosphere: 1
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Amanda Pies
Source: google
2
A month ago
Went in to pickup my online order and my boyfriend went to go grab our chips (we both got a meal). He went to grab the chips I wanted and the clerk behind the counter immediately was like "oh, your chips are in the bag with your food". I saw his chips in the bottom, presumed mine were under his. Won't come here again because the girl was rude and I most definitely didn't get the chips I paid for. And my meal was on the top half of the receipt and his was the bottom half. Apparently common sense isn't so common and due diligence isn't a thing -_-" Meal type Dinner Price per person $10–20 Food: 2 Service: 1 Atmosphere: 1
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Briana Snow
Source: google
2
A month ago
Food: 1 Service: 2 Atmosphere: 1
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Amanda Pies
Source: google
2
2 months ago
Went in to pickup my online order and my boyfriend went to go grab our chips (we both got a meal). He went to grab the chips I wanted and the clerk behind the counter immediately was like "oh, your chips are in the bag with your food". I saw his chips in the bottom, presumed mine were under his. Won't come here again because the girl was rude and I most definitely didn't get the chips I paid for. And my meal was on the top half of the receipt and his was the bottom half. Apparently common sense isn't so common and due diligence isn't a thing -_-" Meal type Dinner Price per person $10–20 Food: 2 Service: 1 Atmosphere: 1
Two ladies working refused to remake a sandwich and were rude about it. Did they have to pay for it?They wrapped it up and I am sure they ate it after I left, by the way, no sandwich for me. What happened to making the customer happy. Meal type Lunch Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
Just please remember to give your customers NAPKINS!! That is all. Service Take out Meal type Lunch Price per person $20–30 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes Spicy Italian
I ordered online. Asked for my bacon to be cooked and it still wiggled. Ordered a regular portion of mustard but it was very heavily coated. Whole thing was bright yellow and unedible, had to throw it away. Only reason I gave 2 stars is because my kids could eat theirs. Meal type Dinner Price per person $10–20 Food: 2
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Dawn Frear
Source: google
10
7 months ago
I wasn't in there on that day I walked by Food: 5 Service: 5 Atmosphere: 5
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