Subway Restaurant,Fast food in Pasadena

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Reviews
#169 From 359 in Pasadena
7.4
282 Review
Ambience
7.4/10
Food
7.4/10
Interior
7.4/10
Prices
7.4/10
Service
7.4/10
More details
Price
$$$
Establishment type
Restaurant, Fast food
About
People can have perfectly cooked meat sandwiches and good salads at this restaurant. Based on the visitors' opinions, waiters serve tasty biscuits here. SUBWAY is famous for its great service and friendly staff, that is always ready to help you. This place offers you fair prices for yummy meals. The quiet atmosphere gladdens people and attracts more guests. But clients rate this spot below average on Google.
Reviews
282 reviews
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Went and tried the Pretzel cold and taste like rubber and u don't get cheese Cheros it was terrible taste like dough and cold Corporate needs to rethink that honestly don't even want to try the cookie daughter got a sandwich she said it was not good didn't even finish it didn't toast the bread and Smothered it in Avocado. Definitely done going here Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 2 Atmosphere: 2
Last nite I went to get 2 veggie foot long sandwich and asked for more lettuce and the guy said he got in trouble if he put more than half a handful in each sandwich. It's a VEGGIE sandwich. This is what I got and took pics. Sad 14$ for this!! Service Take out Meal type Dinner Price per person $10–20 Food: 2 Service: 5 Atmosphere: 5
Salad are usually fresh and good. Today there was a hair on my tuna salad. 😞 Service Take out Meal type Lunch Price per person $1–10 Food: 3 Service: 5 Atmosphere: 4
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Anivete T
Source: google
8
4 months ago
This location is pretty fast. I took a visit during my lunch break and did not have to wait very long in life for my sandwich to get made. Store was clean, and the employees on duty were nice and courteous.
My sister got off a 12 hour shift from a restaurant job as a manager placed an online order with subways for two sandwiches, a foot-long and a 6 inch long. I picked it up because it was right by my house and drove to her apartment 15 minutes away ish I checked the cookies as I was pulling out because that’s the most commonly missed thing and they were in there, Yeah great! Once we got into the sandwiches back at the apartment both sandwiches have been completely messed up even though the receipt showed correctly the order they switch the condiments, the cheese, the type of bread on both sandwiches without the correct sizes We tried to call the store back immediately to get it resolved because they are 24 hours however, the line immediately goes to disconnected line when you call from the Google and Apple Maps number So we were unable to get the sandwiches fixed that night and even didn’t eat them because one was supposed to have mayonnaise and one mustard and it was switched and both of us just don’t prefer the other condiment. The next day we called again the line is disconnected, but every once in a while, if you call the line CONTINUOUSLY, it will go through. Wanted to speak with a manager, they never introduced themselves NOT EVEN A NAME. We had to ask for their name in the conversation with them to go over the issue, they literally say “ Not again” IN A Annoying tone, implying this might happen often and Wanted us to come pick up fresh sandwiches we do not want fresh sandwiches as this was the day after and my sister doesn’t live with us (I really would’ve drove back that night the 15 minutes to get the fresh sandwiches because it was a 24 hour store but again the line never got connected). They offer a gift card but we wanted a refund because we just didn’t feel like going back to see if they mess up our sandwiches again had to speak to a corporate manager who answers the phone with just Hello and never introduces herself With her name or occupation, you have to drag it out of them. We talked about everything that had happened even to see if they would fix the disconnected line issue, the refund that she said would happen Never got the refund, at this point we don’t even care for the refund but when I called back back just to let them know we didn’t get the refund again line go straight to being disconnected if you continue to call every every once in a while you get to go through, it as if somebody unplug and plug the phone back in when they want to talk an employee answered and I asked to speak with the manager doesn’t put me on hold or anything so I can hear the chitchatting in the back he comes back and says she’s busy because again I never got contacted the first time so was not getting off the line until I talked to them so I waited until she wasn’t busy which was legit just two minutes, so not that busy She just answers the phone. I have to ask for her name and if she is the manager again just something you expect from management, gave them the issue her response was just text me and I’ll fix it but didn’t give me her number Until I asked for it I don’t care about the refund at this point it’s just the lack of communication and this phone issue. If you call they might not be connected I guess . I also submitted a complaint with corporate website when this first happened and I’ve never heard back from corporate subways either so it might just be a subways thing I guess. Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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Maria Cantu
Source: google
8
3 weeks ago
The food was good, the staff are robotic and never say hi or smile. I hardly ever see a manager on duty. Service Take out Meal type Dinner Price per person $20–30 Food: 5 Service: 3 Atmosphere: 3
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Ann Friddell
Source: google
2
2 months ago
This is the worst subway there is. They mess my order up everytime I go, which isnt very often. This time i ordered 4 sandwiches and every single sandwich was wrong. I tried to call and their telephone number is disconnected. Do not go here. Food: 1 Service: 1
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C H
Source: google
2
11 months ago
I would like to know from the manager if this is blood or coffee it seems like an old stain not fresh. I’m concerned I’ve seen someone post this same location on social media with similar stain. It was on the outside of the wrapper paper cover the footling
I have not been to subway in a few years. I been seeing all these commercials about how subways has changed. Nope!! Still the same. Ordered a teriyaki 6 inch. Looks good on the menu and commercials. Nope!! The employee with gloves grabs a hand full of meat out of the tub, slaps in on the bread. Two small pieces of cheese six onions and six bell peppers. He toasted it and put teriyaki’s sauce. It was the nastiest sandwich I have ever ate. All this money they spend on commercials they need to put in their food. I will never go back. Stephen Curry, shame on you. Jersey mikes it is!!! Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 3 Atmosphere: 4
Staff is always friendly and quick with your order! Service Take out Meal type Lunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Cookies
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