Subway Restaurant,Fast food in Pasadena

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Reviews
#144 From 359 in Pasadena
7.9
81 Review
Ambience
7.9/10
Food
7.9/10
Interior
7.9/10
Prices
7.9/10
Service
7.9/10
More details
Price & Cuisine
$$$ Fast Food, Deli
Establishment type
Restaurant, Fast food
About
The unique characteristic of this fast food is serving perfectly cooked tuna. Many reviewers suppose that you can have good biscuits here. The positive aspect of Subway is that employees are energetic. Google users are quite generous with this place: it was granted 4.1 stars.
Reviews
81 reviews
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Employee is in there completing phone orders while 6 people stand in line waiting for more than ten minutes, send him straight to the unemployment line.... horrible service Food: 1 Service: 1 Atmosphere: 1
Was just in there and had a horrible experience with Angela. She threw one of the sandwiches and argued with me about adding extra cheese being more than the normal 4 slices for a foot long. Yet wanted to charge me extra still. Brandon made my daughter's sandwich delicious and is such a great employee. We felt sorry that he has to work with such a horrible personality!! She really needs to learn how to speak to customers and that no one wants their food thrown like that. Then deny throwing it when everyone saw. She confused Brandon and the poor young man looked frightened. She's going to run off customers. We walked out and let her keep them.
I walked in to get my order that I'd done on my phone about 10 mins beforehand, the store was empty, food still wasn't made, and when I initially walked into the store, the guy walked in like he was going to fight me, with his walking style and attitude/speed, asked "what do you want", and that's all he said the rest of the time. Food is alright, it wasn't even close to closing when I made the order. The only thing keeping this from being a 1 star review was that he loaded my sub with extra meatballs and bacon, even though I only ordered and paid for normal amount. I'm glad I got extra of what I asked for, but your employees need retrained and they need an attitude check. Whoever night shift is for 9/24/22, the scruffy, black haired, homeless looking guy that made my sub, is the person I'm speaking about mainly. He didn't even have a name tag on him anywhere. Service Take out Meal type Dinner Price per person $10–20
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Nikita Dailey
Source: google
10
6 months ago
5 star service!!! great sandwich 🥪 and Steven was so patient,nice and professional. This is my subway now. Food: 5 Service: 5 Atmosphere: 5
I had a special request for employee to change his gloves only because I noticed he handled the register and was touching his pants. I guess he wasn't too happy with my request and proceeded to make my sandwich with an attitude i definitely felt that. I have a 30 minute break but instead left without him completing my order. If you're not happy with your job move along.
It’s always clean, quiet, I’m often the only one in here. The employees are always very friendly, I’ve never had to wait, they are always well stocked on ingredients in addition to the extras (chips, cookies). My sandwich is always well prepared and everything is crisp and fresh. Service Dine in Meal type Dinner Price per person $1–10
This should be an All American Club sandwich with meat and cheese only...not worth $10 and very disappointed with this subway! Subway needs to make this right!🤬
We had an awful experience in your store today. The Guys at the counter we're extremely rude and seemed more interested in their own conversation then helping my wife and I take our order.The Young man with "Jackie Chan" on his name plate on his back words hat was extremely rude and rolled his eyes and got annoyed when we couldn't hear his question because he was whispering with his back towards us and then down at the food instead of speaking in a correct tone towards us.It was very obvious that he was annoyed as more customers came into the store and lacks customer service. I'm usually a very generous tipper and these 2 guys don't deserve to be front and center of this busy location. They food was also subpar and the floor looked like it hasn't been cleaned/mopped in days along with the drink fountain.Huge mess overall. Will not be coming back to this location. Training will not help the attitude of the boys. Also the fact that he has "Jackie Chan" on his name plate is a clear sign that he doesn't want his name to be stated in what I'm sure are multiple horrible reviews towards his performance at this store/chain. Service Dine in Meal type Lunch Price per person $10–20
Today the gentleman that answered the phone was helpful and got me the answers I needed after calling é other stores. Thanks They have always been attentive to my picky allergies and help me when needed most. Thanks To more Subs Q Meal type Lunch Price per person $1–10
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Mrs DHagan
Source: google
10
2 years ago
There are few things I love more than a good Subway sandwich. As always, the ingredients were fresh and plentiful. The young men preparing my food were very nice and professional. And friendly. That's always nice also.
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