Steers Restaurant,Fast food in Heidelberg

Name: Steers
Address: Shop 47, Heidelberg Mall, Corner Jacobs Street & N3 Highway, Heidelberg, South Africa
Telephone: 27163412528
Rating: 2.2

Owner not registered

Steers

Reviews

#13 From 15 in Heidelberg

4.4

10 Review

Ambience

4.4/10

Food

4.4/10

Interior

4.4/10

Prices

4.4/10

Service

4.4/10

More details

Price

Establishment type

Restaurant, Fast food

Features

Wheelchair Accessible

Information

Shop 47, Heidelberg Mall, Corner Jacobs Street & N3 Highway, Heidelberg, South Africa

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Website Steers

About

That's a good idea to order perfectly cooked burgers. Visitors don't like ice cream at this restaurant. Food delivery is a big plus of Steers. Most people find that the staff is efficient at this place. A lot of reviewers mention that the service is satisfying. This place is not highly appreciated by Google users who provided it a below average rating.

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Date From - Date To

Wayne Jacobs

Source:

3 months ago

Worst service ever experienced at a "fast food". Ordered online & payed, after 50 minutes I arrived and no order was done. When I asked for my order they said "I have to inform them when I arrive so that they can start the order". Needless to say I'll never support them, and will do my best to persuade anyone else to do the same! Service Take out Meal type Lunch Price per person R 100–150 Food: 4 Service: 1 Atmosphere: 1

King Crudo

4 months ago

My bad I meant to put in 5 stars..... The ladies gave a wonderful service and had smiles on they faces even when working in this heat they didn't rush the process of making those juicy delicious burgers. I had the classical beacon and cheese with chips it was heaven when that juicy burger touched my tongue❤️❤️❤️ Service Take out Meal type Dinner Price per person R 50–100 Food: 5 Service: 5 Atmosphere: 5

Gert Jansen

Placed a large order here, about 35 King Steer burgers completed correctly and earlier than arranged. Manager Alet and team was awesome. Service Take out Meal type Lunch Price per person R 100–150 Food: 5 Service: 5 Atmosphere: 4

Tlatsetso Dhlamini

4 years ago

I ordered an Original Steers burger for sit in. I waited a whole 30 minutes due to the fast that they somehow forgot to make my order. After all that, what they gave me and what I ordered looked like two different things. The burger had no pickles inside and they gave us the wrong drinks. I know I could've spoke out and told them what was wrong with the burger but after reminding them about the order they forgot to make and after sending the waitress back to get us the actual drinks that we ordered, I felt like I am going to look like one of those people who always complain. I am never going there again.

Regert Jordaan

It took more than 30 minutes after I arrived for a collect online order to get finished... Service Take out Meal type Dinner Price per person R 250–300 Food: 3 Service: 1 Atmosphere: 1 Recommended dishes Steers Burger

Lynn C

2 weeks ago

Bad attitude, very slow and really uninterested, highly dissatisfied and disappointed!!! Service Take out Meal type Other Food: 3 Service: 1 Atmosphere: 1 Recommended dishes Chips

Sandisiwe Nyembe

A year ago

Poor quality service. The lady at the front continued unpacking ice cream cups instead of taking our order, she didn't respond to me after I had asked her a question about the menu. As if that was not enough my order took more than 30 minutes after I had placed an order, all of this is happening in front of the manager who clearly did not care about what was happening, she saw it best to leave the store and entertain her cellphone. The biggest bummer is that I had requested to not have tomato in my burger and surprise!!! It was the first thing I saw when I open the box. Kindly improve your services and training of the stuff, they were all unprofessional even the ones in the kitchen as they were now arguing about who requested the incorrect order among themselves and not having the decency to inform me that there was a mix up....

JpBooker

So I placed an order with Steers online at 17:23 with the hopes that my order would be ready by the time I fetched my wife from work. We arrived at Steers at around 17:40. After waiting another 10 minutes, I got fed up and went inside again to ask what was going on. The lady behind the counter, clearly clueless, kept helping people who came in after me, and not even once had the decency to even ask me if she can help me. I had to ask her " Can I finally have a turn now?". There were also other people in the store clearly very annoyed from waiting 40 + minutes for their orders. To top it off, completed orders were not kept on one side. As people came in to complain, they would simply be handed food. Even after I complained, 4x random boxes quickly got packed in. There is simply no plan and no leadership. Very dissapointing experience indeed. Whacky Wednesdays gets sold every Wednesday, yet it seems like this store is never prepared for the rush. This is definitely not "fast food"... not to mention the unprofessional staff... you definitely do not feel like a paying customer in this establishment...

Muhammed Mantsho

Extremely bad service. There’s only one cashier available to assist 15+ people. She then has to prepare customers shakes and ice-cream before assisting the next person. Not to mention how long it takes before the next order is taken or even given out and then when one EVENTUALLY gets their order things are short. Unbelievably pathetic!

Phumzile Phalime

6 months ago

I was buying an Ice cream and was told about a promotion they have going to review their services and earn a free Ice cream instead😊 Service Dine in Meal type Other Price per person R 1–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Shake It Up Deal Is a Sharing Meal with 2 Prince Burgers Free Chips and 2 Free Milkshakes