Steers Restaurant,Fast food in Benoni

Owner not registered
Reviews
#143 From 279 in Benoni
7.2
52 Review
Ambience
7.2/10
Food
7.2/10
Interior
7.2/10
Prices
7.2/10
Service
7.2/10
More details
Price
$$
Establishment type
Restaurant, Fast food
About
The chef at this restaurant cooks good burgers. The appealing staff welcomes guests all year round. The fine service displays a high level of quality at Steers. But google users rated this place and it didn't get a high rating.
Reviews
52 reviews
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I ordered a double rack of ribs from steers lakeside. See photo above and when i phoned to complain i was told that head office considers this a double rack. Unacceptable
Worst service, the manager is extremely rude and unhelpful. After ordering 4 burgers, two came without garnish. I called in to speak to the manager "Rihanna" who said she will call me back, this never happened, I had to phone back only to get told that I was given the wrong order and steers is not a delivery service. Lady was rude and refused to accept responsibility. She even reminded silent on the phone. A utter disgrace. Especially since I have been purchasing from the steers for over 5 years. And they never get the order correct. They staff instead dances, talks to each other. And screams across the shop having personal conversations... personally I wish google allowed zero star ratings for places like this
Bought wackey Wednesday yesterday the burger we soo soggy my kids couldn't eat the bun they just took out the patty and put in bread. Meal type Other Price per person R 100–150
Good day I was at Steers lakeside mall earlier. I ordered a wacky Wednesday and cheesy jalapeños chips. Attached is what I received When i got home which is 5min and 1.5km away I saw how old and bad the chips were but still tried to eat one. It was so burnt and obviously refried that I couldn't continue. I immediately called them and explained I've been at work from 5am and paid for a service. I spoke to a few people then Rehana who said she would ask a manager then called me back. When she called me back she said they would make fresh food as long as I was able to pick it up even after I said im so exhausted and need to eat and take medication. I eventually agreed as I had a starving child to feed as well. I got back in 13 min from the call and then they took the food and started discussing in my presence. The cashier who never even greeted or acknowledged my questions earlier said that she did not serve me and then went on to say I took 45 min to fetch the order which was untrue. If she did not serve me how would she know how long I took. So she lied about 2 things. Even if anyone had taken 45 min do they deserve soiled, brown, refried, soggy, burnt chips? Then they start discussing to make a new meal after Rehana told me that my meal would be ready as long i came back to return the old food and just pick up fresh food. So after wasting my time, money, airtime and petrol they all still discussing making me a new meal when it's clear that this food should not even be served to a dog. They then start to argue with me about the whole situation and I had enough and asked for my money back, they didn't even want to do that without a further group discussion in my presence.
You have great staff with good service i give 5 star to cahiers with warmest welcome they sure know how to treat costumers I love you keep up the good work 🥰🥰🥰🥰
Staff are so busy chatting that it's an inconvenience to take our order. Kitchen staff don't use disposable gloves and handle food with bare hands. Food is good though.
The manager was a little bit rude. Put a sign if you dont want customers sitting while waiting for their orders.
The customer service at Lakeside Mall needs to improve, the workers are noisy and slow. It was my first and my last time buying there….
Helpful staff and steers food always good , nice clean shop
Very spacious and friendly cooperative staff. Food is top class. Service Dine in Meal type Lunch
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