Got my order found that there were items missing I called the restaurant to correct this and I was told there’s no items missing. I told them politely that there are items missing and the guy on the phone literally treated me as if I come from a mad house clearly no customer service etiquette whatsoever.so I Decided to go the restaurant myself.when I got there I’m being told the same thing only to find out there was an error on their side comparison between their slip and my slip on the app..pathetic much. I fully understand that mistakes happen but backing up mistakes without checking the order carefully is the poison I’m not willing to stomach.So you mean to tell me if I didn’t go to the restaurant myself I was going to have to be content with poor quality service. Definitely would never recommend such.
Service
Delivery
Meal type
Lunch
Food: 1
Service: 1
Atmosphere: 1
Worst experience ever I will never ever support this steers again. Terrible food terrible service and when I complained to the manager Selebukelo he was so rude and arrogant and actually told me I can go ahead and report them he doesn't care he will defend the store. If this is how they treat their customers I'm happy to spend my money where it's actually valued and deserved. This is Steers Ennerdale. I spent R400 and to me that was deserving of better! Truly dissapointed and disgusted.
Thank you for responding however the link provided does not work I keep getting an error, you can provide me with a contact number and I will reach out
Food: 1
Service: 1
Atmosphere: 1
Their service is really bad. They took nearly 2 hours just to deliver burgers and chips.
Meal type
Dinner
Price per person
R 250–300
Food: 3
Service: 1
My delivery was not complete ...called the store multiple times but still didn't get any help with regards to the missing chips
Service
Delivery
Meal type
Other
Price per person
R 50–100
Food: 1
