Steak 'n Shake Restaurant in Peru

Name: Steak 'n Shake
Address: 4240 Venture Dr, Peru, United States
Telephone: 18152243111
Rating: 2.8

Owner not registered

Steak 'n Shake

Reviews

#64 From 91 in Peru

5.5

19 Review

Ambience

5.5/10

Food

5.5/10

Interior

5.5/10

Prices

5.5/10

Service

5.5/10

More details

Price & Cuisine

$$$ American

Establishment type

Restaurant

Information

+18152243111

4240 Venture Dr, Peru, United States

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Website Steak 'n Shake

About

Many visitors point out that waiters serve nicely cooked steaks here. People may have tasty ice cream at this fast food. After a long working day, you can try good milkshakes or great chocolate shake. Steak 'n Shake is well known for its great service and friendly staff, that is always ready to help you. The motto of this place is affordable prices for yummy meals. As a lot of guests notice, the atmosphere is nice. The average score of this spot on Google is 4.1.

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H C

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3 weeks ago

Honestly, I was disappointed from the start because now you have to use a kiosk to order your food. It allows you to leave a tip, but how do I even know if I want to leave a tip if I haven't even been served yet? Then you have to seat yourself. Then the non-waiter waiter calls your name and has you come up to get your drink. The atmosphere isn't anything like the bustling diner that Steak N Shake used to be. Then your name gets called again for you to pick up your food. I was missing food. And then when I went to ask for my sauce that I ordered I was asked to show my receipt. For a cup of sauce!!! It was obnoxious and made me feel like I was lying. You also have to scan your receipt to get a drink and so I was uncomfortable even asking for a cup of water to go along with my shake. Another customer came in from the drive-thru because they had forgotten something and made her go get her receipt. She had to get out of her car just to come in the first time THEY made the error and then to be asked to get her receipt was a joke. I'd be mad too. I didn't even get 4 full meals and it was over $50! Do better, Steak N Shake. This place is a real downer!! I mean if you aren't going to pay people to even be servers, you could at least upgrade the bathrooms! If you sit on the toilet, people can see all of your business through the wide hinge slot in stall door. It's always bothered me. As I was leaving, I watched two older ladies struggling to understand how to get a seat and then how to figure out the kiosk. I just don't think it's worth replacing humans. Ugh. Service Dine in Meal type Lunch Price per person $50–100 Food: 2 Service: 1 Atmosphere: 1

Jakob Kretzmer

A month ago

I a lot of the times will go here on my lunch break but as i don’t like their greasy as all get out burgers I usually just get some onion rings and a drink and I don’t expect to be treated like a king by any means but it seems like literally every time I go in through the drive through, the person on the other end sounds all nice at first then when I ask for my usual they just give me so much attitude, I’m always very nice and cordial (sometimes too much so) so I just don’t know what their problem is with me and I don’t normally leave reviews but it’s just so consistent that I just had to air my grievences. I work with customers as well so I definitely know that a rough day can effect your niceties but it just seems to be a me thing, if y’all at S&S are reading I’m sure you’ll recognize me so just let me know if I’m ordering the worst thing to order there or something bc I’m honestly shocked with how much attitude I get for seemingly nothing Service Take out Meal type Other Food: 4 Service: 1 Atmosphere: 1

Shaun Clinger

I don't normally do reviews, much less negative ones, however I was very frustrated by one of my formerly favorite burger joints today. Ordering at a kiosk is one thing, but the locking of the Coke machine requiring a QR code is ridiculous! The kiosk even has the audacity to ask for a tip! What next.....booth rent? I would personally like to thank all the dishonest Coke thieves for requiring the restaurants to implement such ludacris measures. Food: 3 Service: 1 Atmosphere: 2

Jordan Welling

Food is still decent but a complete cyber experience. You don't talk to anyone and no one comes to your table, you order from a computer screen and that's the only real interaction you get. Service Dine in Meal type Dinner Price per person $10–20 Food: 4 Service: 1 Atmosphere: 1 Recommended dishes Steak Burger

B C

3 months ago

I don't eat many fastfood burgers any more. Mcds, burger king and Wendy's have all gone downhill. I had never eaten at a steak n shake till I moved to central Illinois, and I am pleasantly surprised. The burgers seem made to order, the fries are generally fresh and they must clean the soft drink dispenser frequently, because the diet coke is always good. At my local store, diet cokes are more than half priced between 2 and 4, which is a $1.5 discount on. The large. One negative, don't care for the chicken fingers....dry, Food: 4 Service: 4 Atmosphere: 4

Tammy Strub

4 years ago

Went there because I had a coupon and was thankful we went. We had a great server and the food was hot and fresh. The shakes were very good and well made. The parking was convenient and plentiful.

Donald Albright

$4 meal is now $5. Very good. Never cared for their fries. Chiley good. Seems like everyone is cutting back. No china cups for coffee, Styrofoam now. No peppers in jar, thanks to Covid I guess. Service Dine in Meal type Lunch Price per person $10–20 Food: 4 Service: 3 Atmosphere: 3 Recommended dishes Steak Burger

Caleb Archer

6 months ago

Ate here a few times the food comes out quick and warm, but some burgers are slightly bland while others are not. Prices are good. The shakes are good. It's not a bad place for a quick bite. Price per person $10–20 Food: 3 Service: 5 Atmosphere: 4

Myriah Word

5 months ago

What I assume is the manager was storming around the kitchen cursing and slamming things real loud... i didnt catch his name but he's like balding on top with otherwise long hair. Ive worked customer service for years and never would that have been tolerated.... my advice? Hire a new mgr. Service Dine in Meal type Lunch Price per person $1–10 Food: 4 Service: 1 Atmosphere: 1

Aj Atkinson

9 months ago

The food was good. Burgers were done, onion rings nice and crispy, shakes had plenty of toppings and flavor to them. When you go to Steak n Shake there are NO waitstaff. You put your order into an electronic kiosk and then pay. The options for food have decreased drastically and prices have gone up. After placing your order, you find your own table and wait for someone to holler out your order for you to go pick up at the counter.When your finished with your meal, you have to do the clean-up. If I wanted to do everything myself I'd have stayed home and cooked or gone to a fast food place! Let's just say I was unimpressed by the new system they have here and will not be making a return visit. Service Dine in Meal type Dinner Price per person $10–20 Food: 3 Service: 1 Atmosphere: 1 Recommended dishes Cheese Fries