Steak 'n Shake Restaurant in Battle Creek

Name: Steak 'n Shake
Address: 5990 Beckley Road, Battle Creek, United States
Telephone: 12699798866
Rating: 2.9

Owner not registered

Steak 'n Shake

Reviews

#117 From 148 in Battle Creek

5.8

10 Review

Ambience

5.8/10

Food

5.8/10

Interior

5.8/10

Prices

5.8/10

Service

5.8/10

More details

Price & Cuisine

$$$ American, Steakhouse, Fast Food

Establishment type

Restaurant

Information

+12699798866

5990 Beckley Road, Battle Creek, United States

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Website Steak 'n Shake

About

The truth is that you will really enjoy tasty cheeseburgers, steaks and sandwiches. Many people come to order good ice cream, fudge and biscuits. Get your meal started with great milkshakes or delicious banana shake. This fast food is well known for its great service and friendly staff, that is always ready to help you. Pay reasonable prices for eating at Steak 'n Shake. The charming atmosphere gladdens visitors and attracts more guests. Google users awarded this place 4.

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Erin Schultz

Source:

A month ago

This is so sad. Steak and shake used to be a favorite, and we will not be back. First experience when you walk in is silence from the staff. The manager was up front cooking and didn't even acknowledge we'd walked in looking confused. There are no menus and no one to take your order. Instead, self order kiosks. It took us a solid 10 minutes to order on our own because we didn't know what we wanted to eat before we got there. It was painful. Then, they print out the receipt and some bar codes. No direction at all. You apparently have to take your ticket to a scanner to unlock the pop machine. Be careful that you don't accidentally scan it too many times because there is a limit. We had to go find someone else to fix it because it wouldn't release the pop. It was so frustrating for everyone! Cheese fries came out with cold cheese in cups. They don't put cheese on top anymore, even though it shows it on the pictures on the kiosk. Corporate won't let them do it anymore. They call your name, and you go up to get your food, then clean up after yourself, and the kiosk still asked for a tip when checking out. The experience was pretty awful. The food was acceptability mediocre, to be expected, I guess, but the whole experience left me very sad. This is exactly why we have stayed away from corporate chains. It is a good reminder to support small.business where you are a person, not a dollar sign, and the people there actually care. Food: 2 Service: 1 Atmosphere: 1

Jesse Lee

2 months ago

First time at Steak ‘n Shake, the double bacon burger was very tasty and still juicy. The string fries were good too, but too little on my plate. Was slightly disappointed on the milkshake, heard so much about it and it was too sweet, not made from real hard ice cream like I was expecting/hoping. The interior was bit tired and could use some updating. Overall still love their tasty burger. 🍔 Service Dine in Meal type Lunch Price per person $10–20 Food: 4 Service: 3 Atmosphere: 3

Cindy Cseri

4 months ago

The ordering kiosk was dirty and disgusting. It is rude to expect a tip when you receive zero customer service. The tables were dirty. The "community" ketchup bottles were low and dirty. The staff did not say one word to us. The hamburger was much smaller than the bun. Will not eat here again. Food was cold. Not sure why they are in business. Service Dine in Meal type Lunch Price per person $30–50 Food: 1 Service: 1 Atmosphere: 1

wendy silva

5 months ago

I ordered 3 steak hamburgers 1 with everything for my friend 1 without cheese and mayo for me 1 without cheese and mayo, tomatoes picture's showing -was for my son.. Took one bite and yuck didn't even look done didn't look like the other 2 don't know what it was Service Take out Meal type Other Price per person $10–20 Food: 1 Service: 4

Danny Dman

Floors dirty. Smell of stinky socks slightly. This self order and credit only then asking for tip. Sorry no good. I love steak n shake this one tho no bueno..also shake tasted like old dirt.. No refunds for your 3$ shakes can have a 2$ pop tho or a new shake lol.. this would be a Karen's dream house managers nice tho about it all Service Dine in Meal type Lunch Price per person $10–20 Food: 3 Service: 2 Atmosphere: 1

Travis Hegedus (thstorms)

This tiny little cup is what they now consider a bowl at Steak n' Shake! AAAND THEY CHARGE SIIIIX DOLLARS for it with cheese!!! Everyone is frowning and the place is empty.... no surprises here other than the size and price of their food!! I will be going to Wendy's for my chili from now on!! Service Dine in Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Jennifer Munoz

6 months ago

Very clean! All of our food was cooked fresh & hot & correctly. The double steak burger was so yummy! Service Dine in Meal type Other Price per person $10–20 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes Garlic Steak Burger with Fries

Jason Lee Richert

10 months ago

Had to hit the Steak & Shake here Staff were quiet but friendly & very friendly Food came real quick Was hot & very GOOD Great sized fries & Chilli 5-way Sooo full! Worth it!!! Just felt a lil empty inside Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 4

Dan Alt

Haven't been to this location for a while and we were really happy with our meal. We were surprised that they no longer use wait staff, instead have self serve ordering kiosks (which are very easy to use) and the typical self serve beverage dispenser. While I'm a little disappointed with doing away with the wait staff jobs, their system works well and the restaurant layout felt modernized.

Laura

For my first time at a Steak-N-Shake, it was very good. Love the burger and fries and the Candy Cane with chocolate chip Shake. Will visit again at any location. 10+ Service Dine in Meal type Lunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Small Fries