Steak 'n Shake Restaurant in Urbana

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Reviews
#85 From 112 in Urbana
4.2
18 Review
Ambience
4.2/10
Food
4.2/10
Interior
4.2/10
Prices
4.2/10
Service
4.2/10
More details
Price & Cuisine
$$$ American
Establishment type
Restaurant
About
This fast food is proud of nicely cooked steaks, steak burgers and salads. Good ice cream is often ordered by visitors here. It's a must while visiting Steak 'n Shake to try great milkshakes. This place is well known for its great service and friendly staff, that is always ready to help you. Many guests think that the dishes are offered for democratic prices. It's a pleasant place with the cool atmosphere. But clients rate this spot below average on Google.
Reviews
18 reviews
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Ordered food and have been waiting for 2 hours now. Tried calling, and no one answered the phone. After I received my food, it was cold. I hope I don't get frostbite, because that's how cold the food was. Meal type Dinner Price per person $10–20 Food: 3 Service: 1 Atmosphere: 3
Meal type Dinner Price per person $10–20 Food: 3 Service: 1 Atmosphere: 3
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kevin irvine
Source: google
2
2 months ago
I went to this location last night I handed the girl my debit card she swiped it twice bc I got charged twice and then she said it wasn't working and asked if I had cash becarful she did not have a clue what she was doing will not go back!! Service: 1 Atmosphere: 1
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kevin irvine
Source: google
2
2 months ago
Service: 1 Atmosphere: 1
Well this place has gone down hill, 2 people running the entire restaurant. They used to have staff and waitresses. Now it's a grab and go only. You can sit down and eat but the menu is half what it used to be. Place used to be open 24 hours and have breakfast on real plates. Now it's all disposable and food was terrible. We had onion rings undercooked and the 5$ shake was as much as the five dollar paper thin burger. Don't waste your money here, they keep changing everything that made this place great at one time and now it's just overpriced rancid greasy heart attacks waiting to kill you. Take care of yourself and avoid this garbage. They are on the verge of being another failed corporate corpse to go bankrupt. You can do better! Food: 1 Service: 1 Atmosphere: 1
Food is excellent, but they are severely understaffed. Some days they lock the lobby and it's almost impossible to pick up your online orders despite the "dining room open" sign being out front, and no other options on the app for pick up except for going inside. Service Take out Meal type Dinner Price per person $10–20 Food: 5 Service: 2 Atmosphere: 3 Recommended dishes Cheese Fries
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Ruth Annabelle
Source: google
10
4 months ago
By far the best steak and shake the burger is always hot the veggies are always cold and put them together and it's amazing fries are never gross and old everybody's always friendly. Best steak and shake around Service Take out Meal type Dinner Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes French Fries
Food: 1 Service: 1 Atmosphere: 1
Service Take out Meal type Dinner Price per person $10–20 Food: 5 Service: 2 Atmosphere: 3 Recommended dishes Cheese Fries
avatar
Ruth Annabelle
Source: google
10
4 months ago
Service Take out Meal type Dinner Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes French Fries
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