Have been there several times and ordered on the new drinks listed with non-dairy milks in them. On four separate occasions I have seen them put whole milk into the drink I ordered. Two times were in a rush, and I didn't say anything. One time a person was being trained and they use the wrong milk and when I asked him to remake my drink they refuse because they were training. And the most recent time, I was standing there, watched them pull out an empty carton of dairy-free milk, and instead of asking me what milk I wanted it replaced with they grabbed whole milk and made my drink with it. I asked them if they had just use whole milk in a drink I wanted oat milk in, they said yes and asked if I wanted to change and at that point I had already been waiting a while for my drink so I said no. I understand many of the workers are students but they are so inattentive to small details it's ridiculous.
Food: 2
Service: 1
Atmosphere: 3
Consistency. That and fast, friendly service. That's what one can expect AND receive at Starbucks.
Oh, yeah... the coffee's and selection are great too@