Starbucks Restaurant,Store,Fast food,Cafe,Bar in Surprise

Name: Starbucks
Address: 16931 W Bell Rd, Surprise, United States
Telephone: 16234718330
Rating: 3.9

Owner not registered

Starbucks

Reviews

#116 From 288 in Surprise

7.7

248 Review

Ambience

7.7/10

Food

7.7/10

Interior

7.7/10

Prices

7.7/10

Service

7.7/10

More details

Price & Cuisine

$$ International

Establishment type

Restaurant, Store, Fast food, Cafe, Bar

Features

Seating

Wheelchair Accessible

Information

16931 W Bell Rd, Surprise, United States

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Website Starbucks

About

According to the guests' opinions, waiters serve good coffee. The success of Starbucks would be impossible without knowledgeable employees. This place is rated on Google 4.1 by its guests.

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Cliquemate

Source:

4 days ago

Drive through always has fast service, and my drinks are made correctly 90% of the time. Baristas are kind and helpful with any questions. Service Take out Meal type Other Price per person $1–10 Food: 4 Service: 5 Atmosphere: 3

White Slice

Source:

2 months ago

My first time at this location, of course they got my very simple order wrong. This is a super busy location with mostly take out & drive thru orders. It has decent seating, but I see they have removed electrical outlets at the communal table, which were obviously there at one time. Apparently, Starbuck's $20+ Billion in annual gross profits can't accommodate a miniscule amount of complimentary electricity for their customers. I'm starting to notice this in all Starbucks locations I've been to lately. Food: 3 Service: 3 Atmosphere: 3

Jenniffer Stangler

Source:

2 months ago

Cute store but 8/10 visits my drinks are wrong or they are out of seasonal drinks. Service is spotty. Not the most friendly staff. Guy with long hair is nice though. This store needs a manager who trains employees to great customers as they walk in the door instead of having personal conversations. I went back to get my drink that was not made right and they made it wrong again! Never have a problem at the other Starbucks in Surprise. Do yourself a favor and keep driving! Service Take out Service: 1 Atmosphere: 3

Royce Severson

Source:

2 weeks ago

I don't know what they're doing different but when paying $6 for a drink it should taste the same every time mocha frappe is my drink the ones from McDonald's I don't know they sure are tasting better than the Starbucks thought I'd treat myself to Starbucks but it wasn't much of a treat it was like watered down I don't know what you would call it it was just awful for 6 bucks Service Take out Price per person $1–10 Food: 2 Service: 5 Atmosphere: 4

Myron Hicks

Source:

2 months ago

I went to get a vanilla latte and pike and the manager who said her name was Ashley grace and Tammy were both extremely rude, condescending and gave terrible customer service. They would not accommodate my order the way I usually get and told me point blank they could not make my two drinks the way I wanted them made. Tammy even slammed her fist and told me angrily I had to talk to corporate. I certainly am and I believe they both should be retrained to understand that customizing your drink is what Starbucks is known for. We typically go there each Sunday after church and spend on average $50 dollars as well as picking up coffee in the mornings so add another $25 to $35 dollars per week. This is literally the worst customer service I have had at any Starbucks in seven different states. I went to another Starbucks ten minutes away and their barista told my no problem and gave great service with a smile. I will never return to that Starbucks again. Service: 1

Michael Sweet

Source:

2 months ago

On christmas day, this starbucks was so very rude. I never write a negative comment. Just rude. Food: 1 Service: 1 Atmosphere: 1

Cullen

Source:

4 months ago

Overall it's a great Starbucks. The drive-thru line gets really long, but that's not their fault. Service Take out Meal type Other Price per person $10–20 Food: 5 Service: 5 Atmosphere: 4

Dale Richardson

Source:

3 months ago

Ordered plain black coffee. No frills, nothing to mess up...just. Plaine. Coffee. Can't even get that right. I ordered and they say it'll be a few were making fresh. 10 minutes later I ask where's my coffee. Excuse was oh, we had a problem, we are making it now. So I ask for an americano. Another 10 minutes and I ask. Again. It's sitting on the counter getting cold. Worst God damn coffee chain ever. Service Dine in Meal type Other Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1

Carl Clicquot

Source:

3 months ago

Starbucks is Starbucks. Always hot or cold, delivers exactly what's asked for, very consistent, and always great service no matter the location. Service Take out Price per person $1–10 Food: 4 Service: 5 Atmosphere: 3

Michelle Burgos

Source:

2 months ago

Very quick & friendly at the drive thru 🙂 Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Mocha Cookie Crumble Frappuccino

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