Starbucks Restaurant,Store,Fast food,Cafe,Bar in Broken Arrow

Name: Starbucks
Address: 2050 W Kenosha St, Broken Arrow, United States
Telephone: 19182590011
Rating: 4.1

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Starbucks

Reviews

#121 From 257 in Broken Arrow

8.2

479 Review

Ambience

8.2/10

Food

8.2/10

Interior

8.2/10

Prices

8.2/10

Service

8.2/10

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Price & Cuisine

$$ International

Establishment type

Restaurant, Store, Fast food, Cafe, Bar

Features

Information

+19182590011

2050 W Kenosha St, Broken Arrow, United States

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About

Try good sandwiches that are served at Starbucks. You can order tasty biscuits. This place offers good iced latte or good moccachino among its drinks. This spot is famous for its great service and friendly staff, that is always ready to help you. According to the reviewers' opinions, prices are attractive. When inside, the atmosphere is lovely. Starbucks is rated on Google 4.2 by its clients.

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Erica Nelson

Source:

A week ago

I try and avoid this Starbucks and use Muskogee as often as I can because of the customer service at this location. This AM took the cake. My husband and I rarely escape the teenagers on Sunday mornings and ventured out extra early to get ourselves a treat. We’ve both been independently to this location but never together since moving to BA 10 months ago. This morning my husband ordered his “basic girl” white chocolate mocha. I however prefer a much deeper flavor of coffee and ordered a Grande Nitro Cold Brew. I’m very particular and order it as follows, “Grande Nitro Cold Brew with a splash of heavy whipping cream, 4 shots of sugar free vanilla, and 5 Splenda.” As we pull up, Felicia approached the window moments later, as she hands my husband his coffee I say, “wow” as she just says, “here!” Then comes my drink which for obvious reasons I scorn at because I and my husband can already tell it’s wrong. My husband is a very passive person and doesn’t like to ruffle feathers. He will never have food or drinks taken back. I rarely do. But, this time he says, “excuse me, did you put heavy whipping cream in here?” She gives him the most God awful look. I went to hand it back to him. (passenger princess here) and she says, “I’m not taking it back-you can have a cup of heavy whip to add. I under my mom ball cap rolled my eyes in opposite direction of her. She then proceeds to allow us to in the driveway to concoct our OWN coffee watching me spill it all over my lap and my favorite white t-shirt before then handing him another Trenta cup to add to my now 3 cups! Not even offering napkins. So, for 3 minutes we sat in parking lot searching the car for napkins to clean me up before we went about our plans with now an embarrassing coffee stain on my clothes. We had full intent to get our Starbucks points to but that went out the window. I’m sorry Starbucks of BA but yall need do better! Update: we drove into Tulsa and stopped at 81st and Mingo and the wonderful crew there were respectfully understanding with my upset and allowed me to add some Splenda to my coffee and stir it inside. Atmosphere: 1

Morgan Myers

2 months ago

I always try to give this location a chance, but this location is always a LONG WAIT. Over 20 minutes for one drink, whether or not I do a mobile order or in person. 8 out of 10 times the staff is rude. I recommend going to the memorial location over this one any day. Food: 4 Service: 1 Atmosphere: 2

Kathleen B

Taking 15 minutes to make 4 drinks is unacceptable at any Starbucks, anywhere. It was Christmas Eve and I waited patiently for my delivery order. Then the manager tried to put other orders in front of mine, so I pointed out I’ve been waiting 15 minutes. She’s snapped back at me as if I was in the wrong for saying something. Completely classless . Starbucks is in the wrong. Service Delivery Meal type Other Price per person $1–10 Service: 1 Atmosphere: 1

Stephanie Cook

2 weeks ago

This specific Starbucks is a HOT MESS!!! I door dashed and got a cup of hot water and I explained to the lady who made my order and tried to reorder my drink she hung up in my face thank God I called back and got Tristan he assisted but 6am to be that angry my gosh worst experience I ever had at a Starbucks go to the one down the street im telling u and they have no manager in staff for a week what is goin on here Service Delivery Service: 1

B D

3 months ago

The person taking my order kindly agreed to make a new pot as the Pike was old. Part of the staff was friendly, one or two making the drinks for the drive-thruwere bothered working. While one was changing the trash, she handled a couple cups coving then across the counter without finishing the trash and washing her hands. Service Take out Food: 5 Service: 3 Atmosphere: 4

Hayden Box

4 months ago

***Update: As you can see, I received an automated response with nothing but a link to Starbucks’ main webpage. On the Contact Us page, no one answers the chat function. If you use the “send us a message” function, you are not able to send a message. An AI bot kicks-in and tries to assist by asking a series of questions. When finished, it’s just takes you back to the main page. There’s not actually a way to send a message. I’ve been hesitant with leaving a review, in hopes that this location would get better. I recently moved and this Starbucks location is closest to me now. The overall vibe is negative. I feel like an in inconvenience due to the eye rolls when I walk up to the counter, particularly by Dannelle. Additionally, my drink order is often overlooked. I typically order a black coffee or a black cold brew. The easy drinks are supposed to be done by the cashier at the time of ordering. When the cashier passes the order to a barista, the order doesn’t get processed. This is a frequent issue specifically with this location. Service Take out Price per person $1–10 Food: 4 Service: 1 Atmosphere: 4

Andrew Hopper

5 months ago

Felicia was great. She can obviously multitask extremely well and made sure everyone got their mobile order as they walked in. She was very personable and provided excellent customer service. Food: 5 Service: 5 Atmosphere: 5

Andy Taylor

Employee serving at the window decides that today the day to spend her time talking to her friend while the rest of us wait. Some of us are trying to get to work. Left the line with no coffee, won't be back. Service: 1

B. Hayes (Daizy7155)

Came in for the winter drinks, as to be expected by 2 pm all of the holiday snacks were sold out. Also, out of Oatmilk. I mean, why just not have more instead of losing that money. Also, there's plenty of stores to get oatmilk from to tide you over. Anyway, drink was great, chestnut praline, extra hot. Service Take out Meal type Other Price per person $1–10 Food: 3 Service: 5 Atmosphere: 3

Sage Moon

These employees yelled at me because I had a question about my mobile order. Never been treated like that at a coffee place. I just wanted to know if my order was there, and the lady incharge yelled at me and then said they don't have time to deal with this kind of stuff today...never going to Starbucks again Meal type Breakfast Food: 2 Service: 1 Atmosphere: 1