Starbucks Restaurant,Store,Fast food,Cafe,Bar in Southlake

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Reviews
#72 From 131 in Southlake
8.4
167 Review
Ambience
8.4/10
Food
8.4/10
Interior
8.4/10
Prices
8.4/10
Service
8.4/10
More details
Price & Cuisine
$$ International
Establishment type
Restaurant, Store, Fast food, Cafe, Bar
About
The recipe for success of Starbucks is its tasty sandwiches. You will hardly forget great chai latte or delicious tea that you can enjoy. The convenient location of this place makes it easy to reach even in rush hours. The staff is efficient that's what makes this spot so good. Guests say that the service is professional here. As many reviewers state, the atmosphere is peaceful. Starbucks has got Google 4.3 according to the guests' opinions.
Reviews
167 reviews
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Breanna
Source: google
10
A month ago
Camille is one of those real ones, rare people was so much kindness. She helped me customize drinks, and when she exited her arm, asking me if I wanted this Venti, passion, tea, complementary I felt my face and asked her if she was serious it’s not every day you get a free Venti Starbucks drink she laughs and said yes because we’ll just throw it out, I grabbed it from her saying I did not deserve this. It’s small interactions like this that mean a lot to me. I may not ever get a free Venti passion tea again so I’m enjoying this moment. She went out of her way and went beyond to help me with a couple drink orders. I wanted to tip her, but I didn’t have my credit card. She deserves recognition, so this review is not for Starbucks it’s for Camille because honestly you guys are lucky to have her as an employee. So sweet Service Delivery Meal type Breakfast Price per person $1–10 Service: 5
One coffee was great, the other was a bit off. Usually their coffee is on par. I think it was a one-time thing. The staff was friendly. Service Take out Meal type Other Price per person $1–10 Food: 3 Service: 5 Atmosphere: 5
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Brent Fleming
Source: google
10
6 months ago
It's Starbucks - there really isn't anything else to say. Jason, however, is a true gem! He is so kind, friendly, and professional during every visit! Thanks, Jason, for being a bright spot during my mornings! Service Dine in Meal type Breakfast Price per person $1–10 Service: 5 Atmosphere: 5
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JT Auldridge
Source: google
10
2 months ago
Great and friendly service as always. I tried the iced coffee, and it's good. Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
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Shuang Qi
Source: google
4
9 months ago
I told the young lady I like to redeem my rewards. She said it’s ok. But after scan my phone she told me I charged you. Didn’t use my rewards. No excuse! Noe explained! She is not a professional. Also my drink is to light , no sweet. Too many new people working at this place. Service Take out Meal type Other Price per person $1–10 Food: 4 Service: 1
We were absolutely blown away by the customer service we received at this location. Addie was very attentive and kind! She let us sample one of the sandwiches that we have never had and it ended up tasting amazing. She made sure to greet guests as they were coming in and leaving. We will definitely be back! Service Take out Meal type Lunch Price per person $10–20
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DEV MANI
Source: google
10
A year ago
This is One of the best Starbucks we went to. The staff were very kind even before 15 minutes of closing time. They served with plenty of patience, we are actually new to this town and received great service from this Starbucks. So hats off for the great service. Good work team Keep it up.
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Kate Dunfee
Source: google
10
A year ago
I placed a mobile order incorrectly and the team fixed it so wonderfully! All positive attitudes for a mistake on my end. Many thanks to the gracious team here during the busiest time of year!! Service Dine in Food: 5 Service: 5
Always one of my favorite Starbucks to go to. Always clean and has a lovely patio. Staff is consistently very friendly and attentive. Recently had a mobile order and they were out of cold brew. They were quick to apologize and refund me. And went out of their way to make me a new substitute drink. So kind!
Update: the normal workers offset this really bad experience. They are great and it brings a smile to my face when I see them. Usually you guys are good. But whoever was in charge of the mobile orders today should maybe get better training. Saw 4 people who had to get their drinks redone because she kept making them out of order. And she made my frozen drink first then I waited 20min for my other drink. So by the time I got my other drink the frozen drink had melted....
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